Carpenter Technician

Who are we looking for?

In this key role you will be part of the Repairs Team who provide quality and efficient services to our homes around Rhondda Cynon Taf. You will carry out repairs and maintenance work to our properties and communal sites, within acceptable quality standards to enable the completion of repairs at the first visit (first time fix).

You must have served an apprenticeship or obtained an equivalent NVQ level 3 in the required discipline, and a minimum of 3 years’ experience of completing tasks on domestic occupied properties.

Most importantly, you will be someone who is highly motivated, has an eye for detail and has a genuine passion and demonstrable experience of delivering quality services. Being respectful and inclusive to colleagues and customers will be important to you.

Key Measures of Performance

• Ensuring that the carpentry and multi-skilled repairs and maintenance task are completed in accordance with agreed timescales and right first time.
• Delivering repair and maintenance tasks in compliance with current legislation guidelines, the company’s procedures, policies, and standards.
• Delivering repairs and maintenance services in line with customer service standards and good working practice
• Ensuring repair inspections and job assessments are accurately completed in time and repair appointments agreed with tenants.
• Participate in the repairs and maintenance out-of-hours emergency service when required, complying with the agreed call-out operational procedures.
• Excellent record keeping on completed work activities in compliance with operational procedures and legislation requirements.
• Delivering a great customer service and achievement of operational KPIs.
• Driving the company provided vehicles, complying with vehicle management procedures.
• Maintaining the optimum level of material van stocks to maximise the opportunity to complete the repair task on the first visit to the property.
• Supporting the protection and safety of our customers by ensuring safeguarding procedures are followed and concerns are appropriately reported to Housing Management.
  

Technical Abilities

• Served an apprenticeship in Carpentry or obtained an equivalent NVQ level 3 or recognised competency in the required trade.
• Minimum of three years’ experience of completing carpentry repairs and maintenance tasks on domestic occupied properties.
• Sound knowledge of all carpentry and associated works within the field of building maintenance and a general understanding of building construction.
• Knowledge of Health and Safety issues in connection with job and the Construction Industry.
• Ability to record detailed and accurate repairs information relating to repair inspections or completed repair jobs.
• Ability to carry out physical task and lift weights in accordance with Health and Safety guidelines.
• Able to use mobile electronic record keeping equipment (handhelds).
• Able to work alone and make judgement on the tasks required to complete the repair.
• Experience of working with a range of portable tools, small plant, ladders, and equipment to enable duties of the job to be carried out.
• Capable of working at heights from scaffold platforms, ladders, or mechanical equipment.
• Excellent time management who can prioritise and multi-task efficiently
• Ability to keep calm in high pressure environments and deescalate tense situations
• Possess a valid full driving licence for a car.

Desirable

• Experience of working within the social housing sector
• Have the ability to complete multi-trade job task
• Have the ability to speak and write Welsh

Further Information and how to apply

Employment type: Permanent

Hours: 40 hrs / week (part of on call team)

Salary: £32,335 per annuum

Application Closing date: 12 July 2024

Please visit our website for further detail https://cynon-taf.org.uk/work-with-us/carpenter-technician/

on the role and information on how to apply.

For an informal chat about the role please contact Jason Miles the Void & Repairs Manager on 07500-884541or jmiles@cynon-taf.org.uk.

Location: Abercynon, GB

Posted Date: 7/3/2024