Customer Service Advisor

Customer Care Advisor

Location: Ipswich

Salary: £25,000

About the Company:

My client, a leading drinks company, is seeking an enthusiastic and hardworking Customer Care Advisor dedicated to providing excellent customer care. Join a close-knit, driven team that always puts the customer first.

The Role:

• Act as the main point of contact for customers, addressing calls and answering any queries or concerns.
• Respond to inbound emails in a timely and professional manner.
• Collaborate with the team to resolve customer queries efficiently.
• Coordinate with storage and logistics companies to address any order delays.

About You:

• Committed to providing customers with the best experience.
• Possess strong organizational and communication skills.
• Have a keen interest in the Food and Drink industry.
• 1-2 years of experience in a customer service role.

If you are passionate about customer service and eager to join a dynamic team, we would love to hear from you!