Business Development Manager

ABOUT WELCOMM

We are an award-winning supplier of managed business communications based in the Midlands.

We pride ourselves on providing exceptional customer and operational support – it’s what we do best. In recognition of this, we have won O2’s prestigious Direct Business Partner of the Year Award for 6 consecutive years from 2018 to 2023 – an unprecedented accolade never achieved by any other O2 partner.

A culture of excellence thrives within our vibrant organisation, and our incredible teams go above and beyond for our customers. We foster a collaborative and innovative work environment, really bringing that family feel to business.

Through strategic acquisitions and a dedicated focus on developing our people, we have expanded our product and services portfolio to become a trusted communications partner to thousands of businesses across the UK. From being the first mobile retailer in the Midlands, to the business communication specialists we are today, we have a proud history and strive to continue to grow within the industry!

JOB PURPOSE

We are looking for dynamic and results driven Sales professionals to join our growing Business Development team. As a Business Development Manager, you will play a pivotal role in driving the growth and expansion of our company. Your key responsibility will be to identify business opportunities and proactively manage leads, winning new business by effectively demonstrating the ways in which Welcomm can support prospective clients to benefit their business needs. Your innovative thinking, strong analytical skills and excellent communication abilities will be instrumental in identifying and capitalising on new business opportunities and driving revenue growth.

You will be set specific targets and KPI’s around generating new business as well as engaging in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation, and collaboration.

KEY RESPONSIBILITIES

• Generate strong leads and prospective new business opportunities.
• Liaise with a variety of colleagues to ensure quotes and customer support are accurate and timely.
• Meet with potential customers face-to-face and on Teams to secure and maximise all new business opportunities.
• Nurture relationships with prospective and newly onboarded customers and using a consultative approach to understand and meet their business needs.
• Manage your own diary effectively, to ensure all open opportunities are accounted for and up to date.
• Utilise your existing sales knowledge and expertise to drive your performance and meet set KPI’s.

ABOUT YOU

Essential:

• A ‘hunter’ mentality with proven experience in New Business Sales and a passion for winning new business and closing deals.
• Experience working in a fast-paced environment with the ability to independently prioritise and multi-task.
• Confident and influential communicator.
• Exceptional organisational and time management abilities, with a keen eye for detail.
• Positive, proactive, and professional.
• Full clean UK driving licence with the ability to travel within the UK, including overnight stays where necessary.

Desirable:

• It would be an added bonus if you had experience of the IT, fixed line or mobile industry and be conversant with CRM systems.

WHAT WE OFFER

• Competitive salary and an enhanced annual leave entitlement with the option to purchase or sell additional days.
• Employee recognition events, awards, and incentives.
• Company sick pay.
• Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
• Retail and hospitality discounts through Perkbox.
• O2 Priority.

At Welcomm we take our corporate social responsibilities seriously. We are very active in our community, proudly supplying communication solutions to many local businesses, fundraising for our charity partners, as well as sponsoring and volunteering at local events.

We embrace diversity at Welcomm. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to present your best self.

Disclosure and barring (DBS) check

As part of our partner agreement with O2, we are required to carry out a Basic Disclosure (Criminal Conviction Certificate) check for all our employees.