Regional Injury Manager

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

”Connecting People and Places to Make the World Work Better”.

Great opportunity for a Regional Injury Manager at our Melbourne Office, employed on a Full Time basis to oversee the workers compensation programs in VIC/TAS. The Regional Injury Manager will work within the Injury Assist Team and partner with our operational business leads to effect positive recovery and return to work outcomes for our people.

Key responsibilities of the role include:

Workers compensation strategic planning

• Assist with the development and implementation of workers compensation strategies for the ISS VIC/TAS business


• Ongoing and regular review of workers compensation strategies to ensure business objectives are being met


• Drive an effective partnership with our claim insurers to achieve positive recovery and return to work outcomes for our people and maintain premium liability.

Operational activities

• Provide expert claims and injury management support to the VIC/TAS ISS operational teams to enhance recovery and return to work outcomes


• Work with the HSEQ team to enhance safety/risk management


• Ensure claim activities of Injury Assist team are compliant with VIC and TAS regulatory authorities in each state


• Monitor service providers and liaise with our claim insurers to ensure services provided are reasonable

Engagement

• Work in partnership with National Workers Compensation Manager to ensure workers compensation strategic objectives are being met


• Engage with ISS managers and operators to develop effective claims strategies


• Interaction with our claims insurer and regulator as required, including audit participation and claim reviews

Our Benefits:

• Values based positive company culture, with a caring and energetic team


• Flexible work arrangement


• Purposeful and rewarding work with a competitive salary


• Access to staff discounts with wide range of companies


• Ongoing learning and development opportunities


• Internal opportunities within our global organization

Minimum Criteria:

• 5 years plus experience with early intervention, injury management and workers compensation processes


• Solid knowledge of the VIC and TAS workers compensation legislation and guidelines


• Allied health or other workers compensation tertiary qualifications


• Understanding of claims databases and business reporting


• Current drivers licence


• Good customer service and teamwork skills


• Strong attention to detail, communication and organisational skills

Desirable Criteria:

• Self-insurance claims management experience


• Previous workers compensation management/team leader experience


• Previous Defence or military experience highly desirable

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.