Automotive Customer Liaison Officer – Panel beater

Duties include Customer Engagement and Service Greet and engage with potential clients visiting. Provide information about automotive products and services. Answer client inquiries and address their needs effectively. Manage client interactions from inquiry to completion, provide repair updates and address concerns. Resolve complaints professionally, and gather feedback for improvement Team Collaboration Work with technicians to ensure clear communication on repairs and timelines Quality Control Ensure all work meets company standards and client satisfaction. Estimates and Admin Assist Clients to understand repair costs, maintain records and coordinate with insurers. Requirements: Matric (Grade 12) Min of 2 years in Customer Service, ideally in Automotive/Panel beating Industries Knowledge of Automotive terms and repair processes is a plus Strong communication, problem solving, and multitasking skills with a customer first attitude. PC literate with MS Office Suite experience Ability to work independently and as part of a team Friendly and approachable Professional with integrity Detail orientated and proactive Drivers license and own transport essential Reside within the Stellenbosch region If your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now Send your CV to

Location: Stellenbosch, ZA

Posted Date: 9/7/2024