Production Manager

About Us:

Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility - proudly B-Corp working exclusively with vetted and approved partners.

Job Summary:

The Production Manager will support our team in France by overseeing the entire order fulfillment process, production schedules, and logistics coordination. This role ensures timely delivery of high-quality products by managing client orders, collaborating with vendors, and working closely with cross-functional teams. The Production Manager will also handle global production operations, identify optimal shipping routes, and ensure all documentation is accurate for domestic and international shipments. The ideal candidate will have 5+ years of production management experience, strong organizational skills, and the ability to manage multiple projects in a fast-paced environment.

Key Responsibilities:

Order Fulfillment & Processing

• Manage order status updates, commit dates, and communicate with the retail team and clients. Escalate late or critical orders when necessary.
• Oversee client POs and production timelines; work with vendors to ensure timely completion of orders and track production statuses.
• Ensure all products meet regulatory requirements such as Prop 65, REACH testing, and maintain social compliance throughout the production cycle.
• Manage multiple projects at various stages of the product development cycle, collaborating with cross-functional teams to minimize risks and ensure accountability for deliverables.
• Build and manage production schedules, working closely with the development team to ensure smooth project flow.
• Oversee domestic and global production (including China, Europe, and third-party vendors) and ensure quality standards are met.
• Create and manage administrative documents, including Pre-Production Samples (PPS) and range boards, and set up processes for all clients.
• Serve as the key operational contact for clients, building strong relationships and ensuring smooth communication.

Logistics & Supply Chain Coordination

• Identify optimal shipment and transportation routes for warehousing and distribution.
• Oversee EDI and ASN data flows, ensuring shipping optimization, vendor compliance, and adherence to routing guide standards.
• Coordinate transportation and delivery of finished goods, components, and shipping materials, ensuring proper documentation for domestic and international shipments.
• Ensure compliance with FDA regulatory standards and stay updated on industry distribution and supply chain trends to optimize operational efficiency.

Qualifications:

• 5+ years of experience as a production manager or in a similar role.
• Excellent interpersonal and communication skills in both English and French, with a focus on relationship-building both internally and with clients.
• Strong knowledge of shipping, distribution channels, and product QA/QC standards.
• Experience with Prop 65, REACH testing, and social compliance.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word), Google Suite, and project management tools.
• Ability to quickly learn and implement new applications and systems.
• Agile problem-solver with strong analytical skills and a data-driven approach.
• Detail-oriented, highly organized, and able to manage multiple clients, timelines, and purchase orders simultaneously.

Benefits:

• Company Recognized Monthly Mental Health Days
• Summer Fridays
• Continued career development