Account Manager

Ride Shotgun is a bit different. Not only are we one of the fastest growing strategic brand, activation and production agencies in the UK but we think big, go big creatively and deliver big in production to deliver fully joined-up brand journeys for clients of all shapes and sizes.

As an Account Manager at Ride Shotgun, you'll closely manage projects, focusing on time, costs, and resources for profitable delivery. You will play a crucial role in overseeing the day-to-day aspects of client projects, ensuring they are executed efficiently within established timelines, budgets, and resource constraints. You will have a strong emphasis on project management excellence, client satisfaction, and contributing to the overall profitability of each project. Additionally, you will collaborate with cross-functional teams to coordinate project details and deliver high-quality work that aligns with both client expectations and our internal quality standards.

What are the key responsibilities?

• Provide a consistently high level of service to our clients, owning the management of and develop the client accounts for which you are responsible, from an admin, organisational and financial management point of view, supported by an Account Executive as appropriate.
• Act as the key contact on client accounts, consistently delivering a highly responsive service to clients and ensuring that requirements are dealt with promptly and efficiently.
• Actively and visibly brief in, sell in and safeguard creative, working closely with the Creative team to deliver the best possible creative solutions.
• Manage and carry out all project admin tasks with support from Execs where applicable, to include the management of status sheets, contact reports, timing plans and other relevant documentation
• Proactively challenge client briefs, and if required, lead clients in the development of the campaign brief and overall strategy.
• Take an active role in the development and implementation of client development plans, ensure these are up to date with relevant client and project information, deliver action points as required and review progress with the AD/ACSD on a regular basis.
• Manage projects effectively and efficiently from brief through to completion, with the highest standards of client servicing, communication and professionalism.
• Produce a written brief for all pieces of work, supplying all relevant background information and key insights, and manage the briefing process – confirming client / internal sign off of briefs before briefing internally.
• Provide clients with a clear timing plan, and supply updates as necessary; track schedules, anticipate and address any issues with timings / deadlines.
• Ensure all work is checked and proof-read, and if relevant is signed off internally, before it is shared with the client.
• Ensure you have a sound understanding of the Ride Shotgun Business Objectives and are able to apply this in your day-to-day work.
• Contribute to all internal governance meetings, including Account Management, Sales and WIP meetings.
• Ensure appropriate purchase orders are obtained from client prior to ordering and all financial administrative tasks are completed throughout the project lifecycle.
• Assist in the development of new business opportunities and contribute to the new business conversion process as required – this may involve meeting with prospective clients, developing presentation content and costs, and/or being part of the pitch team.

What skills are required?

• Solid agency experience is essential.
• Experience as an Account Manager/Senior Account Executive with strong brand and marketing experience.
• Confident communication is essential to present work to clients and team members.
• The flexibility to work with a wide range of sectors in both B2B and B2C.
• Attention to detail and the urge to drive projects forward essential.

What kind of person are we looking for?

We expect all our team members to share the same behaviour and culture code as Ride Shotgun, check them out below!

We make it happen

• We own it - we want to feel proud of the work we do every day. So, we step up, we crack on and we take responsibility. And when we do that, our infectious and genuine passion for our work shines through;
• We are on it - “that’ll do”, won’t do. We expect a lot more of ourselves and each other. As a result we’re a proactive, driven bunch with a “can do” attitude, who love nothing more than spotting a problem and sorting it.

We ride as one

• No drama - we’re all in this together. We look out for, and after, each other. No questions asked. We understand each other and respect each other. We work brilliantly together. No drama. No egos. Nobody being a dick. I’ve got your back, you’ve got mine.
• Know-how - we work as one team, recognising and respecting each other's skills and capabilities. We trust each other and we know there's always someone in the team that will know the answer. It’s in our nature to collaborate because we know that when we work together, amazing things happen.

Question everything

• Be curious and creative - curiosity is our superpower. It drives us to dig deeper. To look at challenges from every angle using left and right brain thinking. Leave no stone unturned. There might be an idea or insight under it.
• Have guts and glory - we’re fearless in challenging the accepted norms. Brave enough to do things differently. To take risks and try new things. And if that means challenging clients, ourselves and each other.. So be it.

What do we offer?

The opportunity to make a real impact and be instrumental in shaping the future of a new, ambitious, and exciting agency. Based in Sheffield you’ll work with some of the world’s best brands and the region’s best talent to produce award winning creative work.

In addition, we offer a competitive salary and additional benefits including:

• 25 days holiday plus bank holidays
• Your birthday off
• Additional holidays through salary sacrifice
• Company Sick Pay
• Cycle to work scheme
• Tech & Home Scheme
• Childcare salary sacrifice
• Pension contribution
• Westfield health cash plan
• Profit share scheme
• Discounts portal with access to thousands of retailers

Does this sound good to you?

Applicants should be within commuting distance of the office location. Please apply to jobs@rideshotgun.co.uk attaching your CV and portfolio.

No agencies please.

Ride Shotgun - Equal opportunities statement

Ride Shotgun is committed to promoting equal opportunities in employment. All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).