Cpl Life Sciences
IT Site Services Specialist
Job Location
Uxbridge, United Kingdom
Job Description
Windows 11 Deployment Engineer
Pay Rate: Flexible
Fully onsite
Uxbridge
6 Month contract
Key Skills: Windows 11
Key Accountabilities:
- Provide standard incident resolution via IT Service Desk processes
- Provide basic technical troubleshooting to ticket-based issues, IT projects and strategic initiatives
- Manage basic projects related to service desk processes or technology solutions
- Develop and maintain documentation for end user community and other IT Departments
- Additional projects or tasks as assigned by management
- Responsibility of remote sites to help support and maintain their IT support needs
- Drive and promote improvement to the customer experience within Data & Technology
Skills:
- Excellent interpersonal, verbal, and written communication skills
- Excellent problem-solving skills
- Client focused approach to work; excellent customer service skills with a “Customer Experience” mindset with their end user support
- A flexible attitude with respect to work assignments and new learning
- Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
- Willingness to work in a matrix environment and to value the importance of teamwork
- Willingness to travel to other locations to provide support as instructed by management
Knowledge and Experience:
- Prior experience within a support focused role, ideally with customer experience as a focus
- Basic experience is required in Hardware (Intel based equipment) and software (PC based operating systems and applications)
- Basic knowledge of standard IP-based networking topologies, networking hardware and exposure to network standards and network protocols
If you are interested please apply or send your CV to luke.sandilands@cpl.com
Location: Uxbridge, GB
Posted Date: 9/19/2024
Contact Information
Contact | Human Resources Cpl Life Sciences |
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