Operations Manager (Commodities)

Key Responsibilities:

• Follow up on the issuance and return of purchase and sales contracts, ensuring timely completion and accuracy.
• Liaise with suppliers, customers, and service providers to manage shipments according to contractual requirements.
• Negotiate with freight forwarders, shipping lines, and warehouses to secure competitive freight rates and bookings.
• Coordinate with warehouses for import and export/release of cargo.
• Prepare and issue key documents such as invoices, packing lists, and marine insurance as necessary.
• Manage the issuance of Letters of Credit and verify their workability, ensuring accuracy for bank submissions.
• Record and manage inventory levels across all locations and warehouses, reconciling with monthly stock reports.
• Update shipping invoices in the internal system (SAP) for both Accounts Payables and Accounts Receivables, ensuring timely month-end closing.
• Maintain close communication with purchase and sales parties regarding vessel schedules, shipment progress, and operational issues.
• Prepare laytime calculations and manage dispatch/demurrage payments.
• Handle claims related to quality, quantity, and container damages.
• Monitor and follow up on payment receivables to ensure timely collection.
• Ensure prompt payments to suppliers and service providers.
• Identify and address inefficiencies in logistical operations, proposing and implementing solutions.
• Assist the Head of Operations in developing and implementing strategies to enhance work efficiency.
• Train and guide newly hired Operation Executives to ensure adherence to processes.
• Address and resolve day-to-day operational issues, escalating to the Head of Operations when necessary.
• Perform other trade support duties as assigned.

Requirements:

• General understanding of shipping and logistics terms (e.g., INCOTERMS, UCP600).
• Basic knowledge of financial terms.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to prioritize and manage multiple tasks in a high-pressure environment.
• Strong communication skills with the ability to interact with a diverse range of individuals.
• Capable of working independently and adapting to changes.
• Attention to detail and strong numerical proficiency.
• Open-minded, team-oriented, and possesses a sense of urgency in resolving issues.