Recruitment Business Partner

Avencia is the first recruitment outsourcing provider dedicated to serving the Insurance industry. We help Hiring Managers, HR Directors, Procurement Leads and Heads of Resourcing get more from their transformational journey through personalised Recruitment Process Outsourcing (RPO), Managed Service Programme (MSP) and Contingent Workforce solutions.

The role

Working with an established client, a globally recognised Insurance Company, we have a fantastic opportunity for a Recruitment Business Partner to join our team on an initial 6 month fixed term contract. You will be client branded, embedded within Avencia’s existing on-site Team and part of the wider Client HR Team. You will be providing a meaningful, relationship-driven service, underpinned by robust processes.

Acting as a trusted advisor to the the hiring community and HR stakeholders, the Recruitment Business Partner will be responsible for the effectiveness of day-to-day recruitment activity, ensuring a quality led client and candidate experience.

You will be responsible for the management and sourcing of a variety of roles and you will also be supported by Avencia’s Resourcing team based in Manchester.

This is a hybrid role, where you will be based onsite at the client offices in London but also have the flexibility to work from home.

What you’ll do

• Deliver a best-in-class partnership with the client to fully understand the needs of their business across different functions
• Managing the end-to-end recruitment process; ensuring compliance with all policies, processes and SLAs
• Sourcing directly and working closely with the Avencia Delivery Team in Manchester to drive direct fill opportunities for the business and hit direct fill SLAs
• Partnering with external agencies to support delivery of the service
• Developing relationships with Hiring Managers and Client stakeholders including HR to ensure a high level of customer service
• Adding value by sharing trends and market knowledge with stakeholder groups
• Accountable for the accuracy of Talentlink (company ATS)
• Maintaining high level NPS scores from hiring manager feedback surveys

Experience and Skills

• Previous Internal, RPO or Agency experience, ideally having recruited within the insurance industry
• Able to deliver a positive client and candidate experience
• Effective relationship management skills with internal and external clients, stakeholders and colleagues
• You’ll have a structured and organised approach to managing multiple recruitment vacancies
• Ability to manage expectations and time effectively whilst maintaining a client focused attitude
• Be able to influence internal and external stakeholders in order to deliver recruitment best practice
• Deal with issues that arise calmly and present logical solutions
• Delivering against contractual KPIs and personal KPIs
• Process driven and organised
• Tactful and articulate communicator
• Calm and resilient under pressure
• Comfortable working autonomously