Call Centre Agent - Buying Department

Buying Call Centre Agent is responsible for making a minimum of 100 calls a day and saving a minimum of 75 deals per month. The ideal candidate will be driven and motivated, excel in communication and negotiation, deliver exceptional customer service, manage their time effectively, and exhibit a strong work ethic. Key Responsibilities: Make 100 calls daily to follow up on expired leads Assign leads to buyers as requested Maintain accurate and up-to-date records of all interactions in the CRM system Save a minimum of 75 deals per month Provide excellent customer service by addressing client needs and resolving issues promptly Collaborate with buyers and other management to ensure efficient lead management Analyse leads to prioritise follow-ups and optimise deal closures Required Skills: Excellent verbal and written communication abilities Customer Service Strong persuasion and negotiation skills Time Management Resilience and Persistence Team Collaboration Qualifications and experience: Grade 12 Previous preferably outbound call centre experience At least 2 years of experience in customer service Benefits: Basic R7500 per month and potential for excellent commission Provident Fund Company phone and laptop Working hours: Monday to Friday: Shifts 08:00 -17:00, 09:00 18:00 Weekends: Every second Saturday and one Sunday a month, for 5 hours from 10:00 14:00 Location and transport requirements: Head Office, Centurion Own reliable transport

Location: Centurion, ZA

Posted Date: 9/21/2024