Administrator

We are currently recruiting for an Order to Contract Specialist (Administrator) based in Northampton.

Location: Northampton

Length: Permanent, full-time

Environment: Hybrid - Monday, Tuesday & Thursday in the office

Responsibilities:

• Data entry of the company's customers' orders based on data supplied by sales
• Clean order check of the contract information (billing accounts, prices, services accounts, credit approval, assets, duration, etc.) received from Sales Team to ensure that all documentation is correct and compliant with all group policies and procedures
• The accurate and timely order entry of all order types into Siebel resulting in correct delivery and invoicing to the customer – from order creation through validation and submission into back office
• Ongoing monitoring to ensure submitted orders have progressed through
• Managing incoming queries from Sales and customers
• Creating service accounts
• Terminating existing lease contracts as required

Key Experience:

• 1 – 3 years' experience in an admin, preferably in a data entry and/or reporting related role
• Must have working knowledge of ERP/CRM systems, preferably Oracle and Siebel
• Internal and external customer service experience
• Must be an effective and confident communicator
• Good Excel skills