Loomis Uk Ltd
Customer Experience Coordinator
Job Location
Woodside Estate, United Kingdom
Job Description
OurCustomer Experience Centreis seekingaCustomer Experience Coordinatorto join our team in Dunstable.
Hours:40 hoursper weekSalary:£24,757 per annum
Have you got up-to-date knowledge and experience of working in the customer service sector?Do you want a position where you can have real impact on service delivery?
This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group - a worldwide security sector leader.
Who are Loomis UK?Loomis UK are a cash handling company, helping manage the public flow of cash in society. From secure money safesto intelligent smart safes, cash in transitand cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collectionand delivery services, along with ATM management and replenishment service.
The RoleWorkingwithin a fast-paced customer focusedenvironment, you will coordinate a portfolio of customers, being the named account contact for all customer queries and requests, including both ad-hoc and standard reporting.
You will provide the communication between the customer and the organisation across a number of departmental functions, ensuring that service levels are met and that the customers expectations are exceeded.
About YouYou should have a track-record in offering exceptional levels of customer care and have a deep commitment to continuous improvement and excellent service delivery.
You will have the ability to manage and prioritise your daily workload, a strong sense of ownership of customer issues, effective communication skills (both written and verbal), with attention to detail and high levels of accuracy.
Do you love helping people? Do you thrive in a busy, friendly office environment? Are you prepared to go the extra mile to make sure our clients and internal stakeholders are delighted, every time they need our help? If so, we want to hear from you!
We also have some specific security criteria that you will need to meet:- You must be able to pass criminal record, personal credit and ID checks- You must have verifiable 5-year employment/unemployment/educational history
In return we offer the following:- 5 weeks holiday per year (excluding bank holidays)- Life Assurance- Employee Assistance Programme (EAP)- A safe and supportive culture- MyRewards over 3000 discounts for everyday life- Pension scheme- Cycle to Work scheme- Progression opportunities
If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, thenapply todaywith your CV (including a full job history).
We look forward to receiving your application.
Location: Woodside Estate, GB
Posted Date: 9/22/2024
Hours:40 hoursper weekSalary:£24,757 per annum
Have you got up-to-date knowledge and experience of working in the customer service sector?Do you want a position where you can have real impact on service delivery?
This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group - a worldwide security sector leader.
Who are Loomis UK?Loomis UK are a cash handling company, helping manage the public flow of cash in society. From secure money safesto intelligent smart safes, cash in transitand cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collectionand delivery services, along with ATM management and replenishment service.
The RoleWorkingwithin a fast-paced customer focusedenvironment, you will coordinate a portfolio of customers, being the named account contact for all customer queries and requests, including both ad-hoc and standard reporting.
You will provide the communication between the customer and the organisation across a number of departmental functions, ensuring that service levels are met and that the customers expectations are exceeded.
About YouYou should have a track-record in offering exceptional levels of customer care and have a deep commitment to continuous improvement and excellent service delivery.
You will have the ability to manage and prioritise your daily workload, a strong sense of ownership of customer issues, effective communication skills (both written and verbal), with attention to detail and high levels of accuracy.
Do you love helping people? Do you thrive in a busy, friendly office environment? Are you prepared to go the extra mile to make sure our clients and internal stakeholders are delighted, every time they need our help? If so, we want to hear from you!
We also have some specific security criteria that you will need to meet:- You must be able to pass criminal record, personal credit and ID checks- You must have verifiable 5-year employment/unemployment/educational history
In return we offer the following:- 5 weeks holiday per year (excluding bank holidays)- Life Assurance- Employee Assistance Programme (EAP)- A safe and supportive culture- MyRewards over 3000 discounts for everyday life- Pension scheme- Cycle to Work scheme- Progression opportunities
If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, thenapply todaywith your CV (including a full job history).
We look forward to receiving your application.
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Location: Woodside Estate, GB
Posted Date: 9/22/2024
Contact Information
| Contact | Human Resources Loomis Uk Ltd |
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