Client Relationship Assistant

Our client is seeking a Client Relationship Assistant to join their team at their Head Quarters in Swanley.

Job Description

The role of CRA is to provide efficient and effective administration support to the Operations Team Leader and Operations Team to ensure the smooth delivery of jobs for their National Clients. The role requires excellent customer service skills as well as a positive can do approach, ability to multi task, prioritise and problem solve, ability to work on your own initiative and remain calm under pressure.

Key Functions:

Internal call handling

National account dashboard management on their bespoke system

Quality checking of reports

Booking or assignment of appointments

Data entry

General administrative support for CRMs

Skill Set:

Positive, outgoing personality

Problem solver, multi tasker, finisher

High attention to detail and methodical approach

Ability to prioritise and change priorities at short notice

Very process orientated

An exceptional communicator both on a telephone, electronic and face to face

Ability to work as part of a team as well as independently

After 3-4 months training full time in office there would be the option of hybrid working 2 days per week from home

Hours:9.00 am 5.30 pm Monday to Friday

Please Note:

Due to the high volume of CVs, we receive it is not viable for us to respond to individuals. If you have not received a response within 7 days then please kindly assume your application has been unsuccessful in this instance

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