London and Quadrant Housing Trust
Maintenance Team Manager
Job Location
South East London, United Kingdom
Job Description
Role Profile - Maintenance Team Manager - Voids
An opportunity has arisen within the void's team. The role is being recruited to permanently and is an ideal opportunity for a candidate who has a sound knowledge of void management.
This is a role that impacts both residents and internal teams and will have direct influence over increasing satisfaction and achieving strategic goals within the service.
The Maintenance Team Manager will get involved in increasing productivity and driving results in line with current KPIs.
As a key member of the Voids Team, you will lead a team of frontline staff working on reactive works to deliver a first-class repair service for our empty homes.
You will work closely with internal and external stakeholders to deliver excellent service and sound financial decision-making. Your experience of managing people, delivering void service and financial results will therefore be essential.
To be considered for the role candidates will need to demonstrate:
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay.
Why choose L&Q?
We offer a competitive annual salary and staff benefits package.
If you are interested in this role and have the experience required, then apply without delay!
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance .
For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
#TJ
Location: South East London, GB
Posted Date: 9/23/2024
An opportunity has arisen within the void's team. The role is being recruited to permanently and is an ideal opportunity for a candidate who has a sound knowledge of void management.
This is a role that impacts both residents and internal teams and will have direct influence over increasing satisfaction and achieving strategic goals within the service.
The Maintenance Team Manager will get involved in increasing productivity and driving results in line with current KPIs.
As a key member of the Voids Team, you will lead a team of frontline staff working on reactive works to deliver a first-class repair service for our empty homes.
You will work closely with internal and external stakeholders to deliver excellent service and sound financial decision-making. Your experience of managing people, delivering void service and financial results will therefore be essential.
To be considered for the role candidates will need to demonstrate:
- Experience of leading, supervising and motivating a large maintenance team
- Knowledge of Voids and Reactive Repairs
- Track record of delivering excellent customer service and resident satisfaction against KPIs
- Knowledge of relevant standards and legislation
- Experience of implementing and maintaining good Health and Safety, including working at heights, manual handling, asbestos and day to day Health and Safety Compliance
- Demonstrable financial acumen & commercial awareness
- Ability to build positive relationships with a range of internal and external stakeholders
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay.
Why choose L&Q?
We offer a competitive annual salary and staff benefits package.
- Strong family-friendly policies
- Remote Working up to 80%
- Committed Learning & Development
- Annual leave starting from 28 days rising to 31 PLUS bank holidays
- Excellent Pension Scheme - double contribution up to 6%
- Generous non-contributory life assurance
- An Employee Assistance Programme
- Great places to work certified 2023
- Best Workplaces for Women
If you are interested in this role and have the experience required, then apply without delay!
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance .
For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
#TJ
ADZN1_UKTJ
Location: South East London, GB
Posted Date: 9/23/2024
Contact Information
| Contact | Human Resources London and Quadrant Housing Trust |
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