MS Dynamics CRM Tech Architect

Microsoft Dynamics 365 CRM Technical Architect/ Lead

Hybrid role with office travel required to 2-3 times per week. Location will be based on your choice (London, Leeds, Birmingham or Telford).

Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Groups Business Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Technical Architect to join us.

The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutionsfrom project inception and planning, through deployment to ongoing support and maintenance.

Why should you work at Microsoft Business Group?

• Multi Award Winning Business.
• Official and Award-Winning Microsoft Partner.
• Award Winning Databricks Partner.
• Official GitHub Partner.
• Cloud Native Organisation.
• Growing International and Diverse teams.
• Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged.
• Private Medical Insurance.
• Employee Assistance Program.
• Income Protection Cover.
• Death in Service Cover.
• Group Personal Pension Plan with enhanced employee contributions.
• Flexible Working and Working from Home.
• We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds.

Job Summary:

Candidate will be working with Dynamics 365 CRM and Power platform solution and technical architecture, solution development, delivery and configuration for Cognizants public sector customers.

What will the Microsoft Dynamics CRM Technical Architect be doing day-to-day?

• Analysing the clients business, developing an understanding of their business objectives, & identify efficient ways D365/CRM will add value to their business.
• Understand customers intent and existing architecture and propose a best posiible solution to their business problem and processes. Design TDD and FDD documents and get necessary stake-holder approval.
• Work on individual delivery items as well as manage task assignment/delivery/troubleshooting/peer reviews were applicable.
• Maintain a best practice guidance for the team and overall project deliverables.
• Planning & executing the implementation of CRM developments, providing regular progress updates to internal & external clients.
• Assisting with project communication & best practice throughout the system implementation.
• D365 Solution Management.
• Knowledge in Performance tuning possibilities in Dynamics 365 implementations.

Essential Technical Skills:

• Experience of Dynamics 365 CRM capabilities.
• Design & Development experience in Dynamics 365 primarily on Customer Service.
• Experience of Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, Power Automate.
• Hands on experience in configuration, customization and extension of Dynamics CRM.
• SQL Server 2008 or above with custom report experience through SQL Server Reporting Services (SSRS) and FetchXML.
• .NET Framework Version 4.5 or above including strong WCF\ Web API experience.
• Knowledge of Web development, HTML, CSS, JSON, XML, Javascript and SQL.
• C# and OOPS concepts.

Nice to have:

• Microsoft Azure knowledge.
• Experience of data integration and data migration projects.
• Power BI Reporting.

What education and certification credentials are needed for this role?

• Must have Senior experience of Dynamics 365/CRM development experience.
• Experience of Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications).

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We dont just dream of a better way we make it happen.
• We take care of our people, clients, company, communities, and climate by doing whats right.
• We foster an innovative environment where you can build the career path thats right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences so they stay ahead in a fast-changing world.

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