Employee Relations Business Partner

Join our client's dynamic and inclusive team as an ER Partner in Canary Wharf, London! As a trusted advisor, you will provide expert employee relations support to colleagues across the organisation. With your exceptional coaching skills and HR expertise, you will handle a variety of employee relations matters, including disciplinary issues, grievances, absence management, and ACAS conciliations. If you are passionate about delivering high-quality service and proactive case management, then this is the role for you!

Why should you apply?

• Salary up to £50,000pa
• Permanent role
• Flexible hybrid working, only 4 days of your choice across every 2 weeks in the office.
• Work in a conveniently located office, just a 2-minute walk from South Quay train station.
• Collaborate with a supportive HR team that values diversity and inclusion.
• Build strong relationships with colleagues and customers, making a positive impact on employee relations.

Responsibilities:

• Provide professional guidance and advice to line managers on employee relations cases.
• Coach and support managers on people matters, being readily available to provide first-line support.
• Take end-to-end ownership of capability, disciplinary, and grievance issues.
• Attend disciplinary hearings, grievances, absence management meetings, and tribunals as required, including preparing written correspondence.
• Serve as the escalation point for HR support managers' queries.
• Work in partnership with HR and OD partners, referring or escalating as necessary.
• Identify trends and propose solutions for improvement.
• Stay up to date with relevant employment legislation.
• Ensure fair and efficient outcomes, minimising customer wait times.
• Always prioritise customer satisfaction and propose practical solutions.
• Collaborate with the HR team to deliver seamless service to customers.
• Act as a role model for excellence in customer service and delivery.
• Promote and contribute to an inclusive working environment that reflects the diversity of our clients and their employees.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.