Branch Manager

Due to increased global growth in the business, we are seeking a Branch Manager to be part our Manchester office of ALPI UK Ltd.

The Branch Manager will be responsible for overseeing all import/export, warehouse operations and facilities management for our Manchester office.

Working hours:

Monday – Friday, 8.30am - 5:30pm (inclusive of 1-hour unpaid break); 40 working hours per week.

Salary:

£45,000 - £55,000 per annum (depending upon experience)

Duties and Responsibilities

Leadership & Team Management

• Lead, mentor, and support team members in achieving their goals and targets.
• Line manage staff, oversee day-to-day operations, and ensure efficient performance.
• Provide training, supervision, and maintain staff training records.

Operational Management

• Oversee import and export operations, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.
• Create, maintain, and enforce SOPs for the department, ensuring compliance with industry standards.
• Communicate and report internal leads to sales and customer service teams.
• Ensure accurate quotations are processed, communicated within two hours, and recorded.
• Drive process improvements and operational efficiencies in collaboration with the warehouse and line manager.
• Manage Manchester warehouse operations and maintain smooth workflow.

Sales & Customer Management

• Supervise local sales activities, ensuring the sales team is informed and capable of delivering services that align with company objectives.
• Build and maintain strong customer relationships, addressing queries and concerns.
• Report sales activities and ensure ongoing communication with the ALPI network.

Financial & Procurement

• Authorise and scrutinise invoices, ensuring compliance with company policies.
• Oversee department cost capture, ensuring timely and accurate financial reporting.
• Ensure value for money in procurement processes.

Health & Safety

• Act as the senior fire warden and local representative for Health & Safety issues, ensuring compliance and good practice.
• Carry out regular safety inspections, ensuring walkways, fire exits, and general housekeeping are safe and compliant.
• Oversee contractor compliance with Health & Safety standards, managing risk assessments and incident reporting.
• Maintain and inspect equipment, reporting any issues immediately.
• Provide PPE to staff and ensure adherence to safety protocols.

Compliance & Reporting

• Attend business and Health & Safety meetings, ensuring that decisions align with company policies.
• Ensure timely generation of reports and submission to line management.

Skills, Experience and Competencies

• Proven experience in leading and managing teams effectively.
• Comprehensive understanding of import/export operations and regulatory compliance.
• Strong background in health and safety management, ideally within a warehouse environment.
• Exceptional communication and interpersonal skills, with the ability to solve problems efficiently.
• Solid financial management skills, particularly in cost tracking and invoice processing.
• Fluent in both written and spoken English, with the ability to communicate clearly across all organisational levels.
• Capable of working collaboratively in a team as well as independently with confidence.
• Demonstrates initiative and the ability to meet deadlines in a fast-paced, dynamic setting.
• Proficient in IT, including Microsoft Office 365 (Word, Excel).

Company Benefits

Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:

• After 3 months’ service, employees are entitled to become a member of the Group personal Pension Plan.
• After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary.
• After one year’s service the company offers enhanced Pension contributions of 9% annual salary.
• After one year’s service employees are eligible to join the Private Medical Scheme (application process required).
• Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
• One Milestone Day per year to take as you wish.
• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more

About Us

The ALPI Group is a recognised player in the Freight Forwarding and Transportation Industry who also specialises in the Supply Chain and Logistics Solutions. Albini & Pitigliani, our parent company in Italy, forms the basis of the acronym ALPI.

With 70 years of history, our company has established best-practice standards in ground transportation, air and ocean shipments, customs clearance, and supply chain management. Still a family run company where people are treated as people, not numbers and considered for their value. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility.

Alpi UK is part of the Albini & Pitigliani Group www.alpiworld.com

• #Alpiness