Unix System Administrator

In this role, you will: (Principal Responsibilities)

• Work as a Senior Unix Systems’ Administrator in a Global team (across North America, Europe and Asia/Africa) – contributing to the technical delivery of projects and changes by providing Technical / Application guidance to project teams.
• Be a subject matter expert for the Operating System and, guide functional delivery teams, across Global Payments Solution IT (GPS IT), for process/system improvements.
• Deliver projects, services, kit to live on time with a minimum of issues.
• Do changes in the GPS Unix environment on both weekdays and weekends, the latter via a rota.
• Provide overall Unix platforms’ support to these projects.
• Satisfy changes during a working week.
• Satisfy changes on live production over a weekend.
• Provide 2nd and 3rd line support from time to time for break-fix issues.
• Have a senior level of technical expertise in development engineering and scripting (ksh/bash) to produce automated, efficient and/or self-service solutions for technical teams or end-user stakeholders to consume.
• Communicate solutions, errors, status reports and liaise at all levels of the Business.
• Work as a fully engaged and contributing engineer, within a team
• Assist with any break-fix issues in the environment where appropriate
• On occasion may be asked to work longer hours in order to complete a piece of work.
• Be able to prioritise their work between running daily changes, weekend preparation and ongoing projects
• Come up with ideas to make the environment more efficient whether procedural or technical.
• The successful candidate would also be expected to –
• Identify and work on initiatives for process efficiency and service improvement projects to achieve efficiencies (Process. FTE, sustainable saves).
• Drive process improvements and cost efficiency initiatives
• Attempt to avoid external training by doing self-study or internal knowledge sharing for UNIX
• Ensure review within a team for all critical/complex deliverables
• Interact with application teams and other infrastructure teams
• Suggest process enhancements
• Have experience of working in an enterprise environment and be ITIL aware.
• Ensure strict adherence to all regulatory issues and compliance of all internal controls
• Ensure strict adherence Client Group Compliance Policies

To be successful in this role, you should meet the following requirements: (Mandatory Requirements)

• Fluent in English
• 5 years plus of experience in UNIX infrastructure.
• Expert level knowledge of UNIX (AIX/Solaris/Linux)
• Expert level knowledge of Veritas Volume Manager, Veritas Cluster Server (SFHA) and Veritas NetBackup Client
• Strong knowledge of host-based SAN migrations
• Very good understanding of SAN configuration EMC/Hitachi LUNs on UNIX (AIX/Solaris/Linux) servers
• Ability to develop simple/complex shell scripts (e.g. Bash, Korn) as per requirements.
• Ability to support DR / Role swap exercises
• Effective in dealing with Crises calls/Critical issues for business critical services
• Proven experience in technically guiding teams in productivity / results driven environment.
• Proven experience in managing and building relationship with business partners and customer service and stakeholders up and down the chain.
• Worked in at least two of the areas of IT Infrastructure support i.e. Production Support, Application Support & infrastructure Support.
• Should understand & have proven record of how technology adds value to the business and ultimately the end customer.
• Should possess industry standard certifications for UNIX/Cluster Technologies.
• Should be well versed with ITIL concepts and more specific understanding of Service operations activities.
• Strong technical knowledge in respective technology.
• Excellent troubleshooting and analytical skills
• Communication and interpersonal skills.
• Working across cultures.
• Open mind set and adapt to the change, positive attitude and logical thinking.
• Able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines.
• Team player; multi-tasking; good testing skills; organized self-starter.
• Identify areas where efficiency can be gained
• Suggest & implement best-in-call industry practices in the projects, as applicable.
• Implement Shared delivery in terms of understanding & training the teams on project specific technical aspects
• Support technology Managers in identifying emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered
• Understanding of functional requirements and translation of business requirements into technical specifications
• Participate in crisis calls as applicable
• Proactively identify problem situations and resolve to give maximum customer satisfaction
• Demonstrate analytical and problem management skills

Good to have Requirements:

• Experience in the Finance and Banking industry would be an advantage.
• Full stack engineering skills e.g. Kubernetes, Docker, Groovy, Jenkins, Mulesoft and Kong API,
• Google and Amazon Cloud Services
• Python, Perl, Groovy, C.
• Use of JIRA would be welcomed.
• Automation skills with a mindset to explore and exploit the technologies we could and should use safely and efficiently within the Bank.