Customer Service Consultant

Are you looking to gain some experience in a scientific environment? Do you have great Customer Service Skills?

A leading and successful provider of analytical testing and Environmental services are currently seeking A Customer Service Consultant to join the team at their environmental testing Lab in Didcot, Oxfordshire , on a temp to perm basis. Ideal if you have some prior experience in Customer Service, and some background in a Scientific Environment such as a Scientific Degree or experience working in a lab.

Role Overview

• Provide exceptional customer service to the company's clients, predominantly via phone and email.
• Administrative tasks including invoicing , booking sample collections and resolving customer queries.
• Develop and Maintain relationships with existing customers.
• Temporary to permanent, Full-time role Monday-Friday. 39 hours per week (Monday-Thursday 8:00am -4:30pm, Friday 8:00am-3:30pm )

Requirements

• A Background in Science is highly beneficial, this could be from an academic or professional environment.
• Excellent customer service skills are essential, ideally developed during experience in a similar role.
• Must be highly motivated, with great attention to detail and problem-solving capability, excellent communication skills and a strong appreciation for the principles of quality and efficiency in a fast-paced environment.
• Must be immediately available to begin.

In return

This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organisation. Great opportunities to develop proffesionally and progress.

For more information or to apply, please contact Louis Williams.

Due to the volume of applications received on a daily basis, we find it incredibly difficult to respond to each and every one. Should you not hear back from us within two weeks, please assume your application was unsuccessful on this occasion.

Network Scientific is an award-winning science recruitment agency specialising in the provision of temporary, permanent and contract recruitment services to the scientific and related technical industries. We’re an ethical and knowledgeable consultancy passionate about our candidate care.

If you feel this role is not right for you but are interested in other opportunities in the Scientific sector, please take a look at our company website.

Please note that all applicants for this role should be able to prove that they are legally entitled to work in the UK. Network Scientific Recruitment, part of Network Scientific Ltd. is an Employment Business/Agency.