Executive Officer (Junior Officer)

The HR Onboarding Officer role is a critical part of the DHSC resourcing team. The role includes managing candidates from recruitment campaigns from their offer through the onboarding and new starter stages, managing referrals and queries and ensuring that vacancy holders and candidate are updated on progress. This additionally involves managing enquiries via the shared mailbox.

Resourcing is a fast paced, varied and demanding area of work, with a team which puts their customers at the heart of everything they do. We are dedicated to a high-performance culture, continually establishing and embedding new ways of working to ensure continuous improvement. We work in a collaborative team environment with a friendly and supportive atmosphere.

We are responsible for all DHSC recruitment activity, ensuring we are compliant with the Civil Service Commission's Recruitment Principles and other legislative requirements.

Person specification

Responsibilities include:
* Managing candidates from their offer to ID checks, including answering queries, providing recruitment guidance, and liaising with Government Recruitment Service (GRS) and other business stakeholders.
* Managing the team mailbox, including responding to basic, novel and complex queries.
* Regularly updating vacancy tracking spreadsheets.
* Working closely with Government Recruitment Service (GRS) and HR Operations and Payroll.
* Working to tight deadlines, taking ownership, and collaborating with others to respond to queries quickly.
* Ensuring information and data are handled correctly, following policies and procedures to ensure confidentiality is maintained and information is accessible.
* Providing support to a range of wider HR projects, working proactively and building strong working relationships with colleagues.

Key skills and experience required for the role

Essential Criteria

* Excellent organisational skills and proactivity, including an ability to prioritise and manage your own workload according to business needs. You will thrive managing a varied and challenging workload and welcome autonomy to your role.
* Ability to solve problems and act on your own initiative. You will be proactive, have a strong attention to detail and have a passion for customer service.
* Excellent written and verbal communication skills, with the ability to tailor communications appropriate to the audience and circumstance.
* Confident with the use of Microsoft programmes such as Outlook, Excel, Word and PowerPoint.
* A commitment to personal development, and a willingness to contribute to work outside of their immediate responsib

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