Credit Control

Job Title: Credit Control
Location: Coventry (CV3)
Hourly Rate: £13.00 Per hour
Hours: Monday - Friday (37.5 hours)
Contract: Temporary Approx 3 months

HYBRID WORKING 2:3

* Reconciling the main ledger
* Allocating daily payments promptly
* Allocating credits where applicable
* Addressing daily queries (e.g., copy invoices, PODs)
* Managing order releases to balance credit risk and business growth
* Ensuring timely invoice uploads to support cash flow
* Reconciling chargebacks and forwarding necessary credits for approval
* Liaising with internal departments
* Sending weekly statements to customers
* Reducing bad debt on the ledger
* Ensuring timely payments from customers
* Maintaining daily contact with customers via email, portal, and phone
* Chasing overdue debt
* Updating systems and shared spreadsheets
* Taking payments over the phone from customers
* Ability to work unsupervised

We are looking for someone who has:
* Experience in Credit Control, ideally within the FMCG industry
* Excellent IT skills, including intermediate Excel
* EDI experience
* Experience working towards targets
* Openness to change and new ways of working
* Excellent customer service skills
* Prompt action-taking to deliver results and support the team when needed
* Ambitious, driven, and focused with a can-do attitude
* Excellent verbal and written communication skills

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