British Heart Foundation
Senior Research Executive
Job Location
Regent's Park, United Kingdom
Job Description
Are you passionate about market research and championing the use of insight?
Do you have good knowledge of market research methods and applying these to meet different business needs?
If so, you could be the Senior Customer Research Executive we're looking for.
About the role
In this critical market research role, youll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)s work. And through your work, youll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.
Youll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.
In this role, youll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.
Using a variety of quantitative and qualitative tools and methodologies, youll run in-house research projects end-to-end. Youll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.
Youll also manage projects that are outsourced to external research agencies including procurement, project management and quality assurance throughout the project.
This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisations strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services.
Working arrangements
18-month fixed term contract, covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About you
Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, youll have impeccable attention to detail with an eye for accuracy.
Youll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side).
With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, youll be confident working with colleagues at all levels.
With strong project management skills and the ability to make complex data tell a story, youll be able manage a varied and fast paced workload and conduct research to high ethical standards.
Interview process
Location: Regent's Park, GB
Posted Date: 9/26/2024
Do you have good knowledge of market research methods and applying these to meet different business needs?
If so, you could be the Senior Customer Research Executive we're looking for.
About the role
In this critical market research role, youll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)s work. And through your work, youll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.
Youll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.
In this role, youll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.
Using a variety of quantitative and qualitative tools and methodologies, youll run in-house research projects end-to-end. Youll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.
Youll also manage projects that are outsourced to external research agencies including procurement, project management and quality assurance throughout the project.
This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisations strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services.
Working arrangements
18-month fixed term contract, covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About you
Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, youll have impeccable attention to detail with an eye for accuracy.
Youll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side).
With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, youll be confident working with colleagues at all levels.
With strong project management skills and the ability to make complex data tell a story, youll be able manage a varied and fast paced workload and conduct research to high ethical standards.
Interview process
First stage interview: Candidates are emailed a task to complete in the 30 minutes after their Microsoft Teams interview.
Second stage interview: Candidates are asked to complete a 30-minute task in the time just prior to the Microsoft Teams interview. You will then be asked about the task within the interview.
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Location: Regent's Park, GB
Posted Date: 9/26/2024
Contact Information
| Contact | Human Resources British Heart Foundation |
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