MTrec Ltd Technical
Field Service Coordinator
Job Location
Gilesgate, United Kingdom
Job Description
Rewards and Benefits on Offer;
* Immediate start
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Life insurance
* On-site parking
MTrec’s New Opportunity;
MTrec Technical are proudly representing a prestigious engineering client, based in County Durham, with their plans for growth and expansion, by recruiting a permanent Field Service Coordinator to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and fantastic opportunities to progress your career. Our client is a major player in their sector, and you will be joining an industry leader where you will enjoy a great team culture and a fantastic new career move.
If you have experience within a planning or administrative role within engineering/manufacturing, please apply now for an immediate response.
The Job You’ll Do;
* Provide support to the refurbishment energy upgrade and spares department
* Support project engineers in providing customers with timely quotations/technical information
* Support department financial/invoicing processes.
* Liaise with suppliers for additional information, deliveries, project management & engineer visits.
* Maintain our systems to ensure all Quotations and Projects are efficiently and effectively dealt with.
* This may frequently require a creative approach to problem solving and there will be a need for planning and organisation of workloads and resources on a regular basis.
* Liaise with both purchasing and production colleagues to ensure customer requirements are met with regards to delivery dates
* Have a proactive approach to the execution of the work to ensure that all key items are dealt with or escalated to ensure an effective turnaround.
* Provide customer support ensuring complaints or queries are answered promptly or directed appropriately
* Good working knowledge of Microsoft Office would be beneficial as we are actively improving current administrative tools and processes
* Manage the aftersales inbox – Direct customer contact in relation to the above processes.
About You;
* Accuracy/attention to detail is imperative to this role
* Ability to multi-task due to reactive environment of the service department.
* Ability to work through tasks in a disciplined and organised manner
* Ability to operate on own initiative and priorities workload accordingly, with support of other team members where required.
* Competent PC skills (SAP and Microsoft Office)
* A conscientious and enthusiastic team player with a confident manner
* Customer service skills
* Training will be given to cover existing internal systems where required
Location: Gilesgate, GB
Posted Date: 9/27/2024
* Immediate start
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Life insurance
* On-site parking
MTrec’s New Opportunity;
MTrec Technical are proudly representing a prestigious engineering client, based in County Durham, with their plans for growth and expansion, by recruiting a permanent Field Service Coordinator to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and fantastic opportunities to progress your career. Our client is a major player in their sector, and you will be joining an industry leader where you will enjoy a great team culture and a fantastic new career move.
If you have experience within a planning or administrative role within engineering/manufacturing, please apply now for an immediate response.
The Job You’ll Do;
* Provide support to the refurbishment energy upgrade and spares department
* Support project engineers in providing customers with timely quotations/technical information
* Support department financial/invoicing processes.
* Liaise with suppliers for additional information, deliveries, project management & engineer visits.
* Maintain our systems to ensure all Quotations and Projects are efficiently and effectively dealt with.
* This may frequently require a creative approach to problem solving and there will be a need for planning and organisation of workloads and resources on a regular basis.
* Liaise with both purchasing and production colleagues to ensure customer requirements are met with regards to delivery dates
* Have a proactive approach to the execution of the work to ensure that all key items are dealt with or escalated to ensure an effective turnaround.
* Provide customer support ensuring complaints or queries are answered promptly or directed appropriately
* Good working knowledge of Microsoft Office would be beneficial as we are actively improving current administrative tools and processes
* Manage the aftersales inbox – Direct customer contact in relation to the above processes.
About You;
* Accuracy/attention to detail is imperative to this role
* Ability to multi-task due to reactive environment of the service department.
* Ability to work through tasks in a disciplined and organised manner
* Ability to operate on own initiative and priorities workload accordingly, with support of other team members where required.
* Competent PC skills (SAP and Microsoft Office)
* A conscientious and enthusiastic team player with a confident manner
* Customer service skills
* Training will be given to cover existing internal systems where required
Location: Gilesgate, GB
Posted Date: 9/27/2024
Contact Information
| Contact | Human Resources MTrec Ltd Technical |
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