Parts Advisor (HGV)

Parts Advisor (HGV)
Durham

£26,750 negotiable plus Bonus scheme

44 hours per week

Monday to Friday with rota Saturday work

Use of company vehicle if applicable

Duties:

• Professionally handle incoming calls to promote and secure parts sales.
• Work with suppliers to purchase parts at competitive prices while maintaining stock levels.
• Collaborate with the Branch Manager to meet monthly sales, margin, and contribution targets.
• Contribute to meeting or exceeding head office and local customer service level agreements (SLAs) and KPIs.
• Perform stock cleanses and manage internal transfers efficiently.
• Provide excellent customer service to local and national customers to encourage repeat business.
• Help in building a customer base and promoting the truck and trailer services.
• Manage cash and payment systems following company procedures, prioritizing safety.
• Work with the parts team to meet sales and delivery targets, including over-the-counter sales.
• Evaluate local market conditions and identify sales opportunities.
• Comply with health and safety procedures.
• Demonstrate the company's core values in daily work.
• Collaborate with van drivers to ensure timely deliveries.
• Perform additional tasks to ensure smooth branch operations.

Key Specialist Skills and Knowledge:

• Commercial Truck & Trailer Parts
• Communication Skills
• Telephone Skills
• Computer Skills
• Customer Service
• Health & Safety Knowledge

If you are interested and would like to discuss further, please apply today.

If you do not hear from us in the first 2 weeks, please understand you have not been shortlisted for this role.

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