Department for Work and Pensions

Health Design and Operational Team Leader

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Job Location

Glasgow, United Kingdom

Job Description

Successful candidates can be expected to be involved with:
  • Engaging with stakeholders across a wide network to aid in the development of validation and assurance processes.
  • Leading on the drafting and quality assurance of guidance and supportive tools to support controls operational teams.
  • Acting as the centre of expertise, liaising with policy, finance, commercial, legals and other expert domains to answer policy queries and resolve issues.
  • Leading the design and implementation of training regimes to upskill controls operational teams.
  • Communicating and presenting across a wide network of stakeholders and senior colleagues to drive areas of responsibility forward.
  • Ensuring effective delivery of Pre and Post payment validation of HDAS, PIP and FAS costs in line with contractual requirements.
  • Ensuring all incentive and retention bonuses are paid accurately and on time in line with contractual requirements.
  • Good working relationships with External Suppliers, Finance Business Partners and Commercials to achieve objectives.

Person specification

Candidates should demonstrate the following criteria in their Personal Statement, this is the information which will be used to conduct the written sift:

Lead Criteria: The ability to understand and develop complex controls systems to support and improve programme delivery.
  • A proven ability to lead high-performing teams, providing inspirational and visible leadership with a keen focus on quality working under pressure and to challenging deadlines.
  • A track record of supporting staff and prioritising staff wellbeing.
  • Strong interpersonal and excellent communication skills and an ability to use data, insight, and evidence to influence and inform senior leaders.
  • Ability to work methodically paying strong attention to detail and to gather and evaluate information and data to aid decision making.
  • Strong commitment to quality and customer service improvement.
  • Be adaptable to change and have an ability to manage conflicting priorities and manage work and resource effectively.
  • Strong drafting skills and experience of delivering papers/presentations to senior stakeholders.

Behaviours

We'll assess you against these behaviours during the selection process:
  • Leadership
  • Working Together
  • Communicating and Influencing
  • Delivering at Pace

Benefits

Alongside your salary of 52,412, Department for Work and Pensions contributes 15,183 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Alongside your salary, the Department for Work and Pensions contributes 28.97% towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:
  • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
  • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
  • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
  • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
  • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
  • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
  • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

          Things you need to know

          Selection process details

          This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.

          Applicants will be asked to provide a Personal Statement of no more than 1250 words against the key criteria as outlined above. You will also be asked to provide a short CVlisting your skills and experience.

          Further details around what this will entail are listed on the application form.

          Your CV will only be considered for applications that progress to job offer and will assist the vacancy holders in matching skills to suitable opportunities/locations. It will not form part of the sifting process or be scored.

          Sift:

          All applications will be sifted according to the key criteria within the person specification section of this advert, using the information you provide on the Personal Statement template supplied in the application process.

          Should a large number of applications be received, an initial sift may be conducted using the lead criteria annotated above. If your application proceeds to full sift all criteria will be considered.

          Interview:

          Applicants meeting the agreed minimum standard will be interviewed using the blended approach testing both Behaviours & Strengths.

          Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

          Sift and Interview dates to be confirmed.

          Postings:

          Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business.

          You will be asked for your preferences for up to 3 locations, these will tell us where you would prefer to work if you are successful. Please do not select a location unless you are prepared to accept a role in that location.

          Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here .

          Successful candidates will be posted in merit order based on your location preferences, where appropriate, and the geographical requirements of the business. Dependent on your position on the merit list, if none of your location preferences remain at the point we make a job offer, DWP may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held.

          The roles available will be based in:

          1.Blackpool Peel Park, Brunel Way, Blackpool FY4 5ES

          2.Birmingham,3 Arena Central, Bridge Street, Birmingham B1 2AX

          3.Leeds Quarry House, Quarry Hill, Leeds, West Yorkshire, LS27UA.

          4.Newcastle Benton Park View, Newcastle-upon-Tyne, NE98 1BA.

          5.Sheffield Hartshead Square, Sheffield, South Yorkshire, S1 2FD.

          6.Manchester 2 St Peters Square, Manchester, M2 3AA.

          7.Glasgow - Atlantic Quay, Glasgow G2 8SP.

          Some travel may be required.

          A reserve list may be held for a period of 6 months from which further appointments can be made.

          Reserve list candidates will be posted in merit order by location.

          Further Information

          Find out more about Working for DWP

          Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

          If successful and transferring from another Government Department a criminal record check may be carried out.

          In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.

          However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

          For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk.

          Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

          A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

          The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

          Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

          New entrants are expected to join on the minimum of the pay band.

          Reasonable Adjustment

          At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

          We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

          If you need a change to be made so that you can make your application, you should:

          Contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

          Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

          If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

          Feedback will only be provided if you attend an interview or assessment.

          Security

          Successful candidates must undergo a criminal record check.

          People working with government assets must complete baseline personnel security standard (opens in new window) checks.

          Nationality requirements

          This job is broadly open to the following groups:
          • UK nationals
          • nationals of the Republic of Ireland
          • nationals of Commonwealth countries who have the right to work in the UK
          • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
          • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
          • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
          • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
          Further information on nationality requirements (opens in a new window)

          Working for the Civil Service

          The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

          We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

          The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

          The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

          Diversity and Inclusion

          The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

          Location: Glasgow, GB

          Posted Date: 9/27/2024
          Click Here to Apply
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          Contact Information

          Contact Human Resources
          Department for Work and Pensions

          Posted

          September 27, 2024
          UID: 4876455159

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