Headley Professional Recruitment Ltd
Sales Manager - New Homes
Job Location
Newcastle Upon Tyne, United Kingdom
Job Description
Headley Professional Recruitment are working with a 5* Housebuilder with an enviable reputation for quality and service.
They are strengthening their sales management team with an experienced New Homes Sales Manager to lead and develop a sales team across 3 sites in the North East.
Main Duties and Responsibilities:
* Manage and monitor performance across a range of sales measures, including but not limited to reservations, price performance, days to exchange, legal completions.
* Identify and minimise risks and actively seek solutions
* Monitor and manage all sales targets progress and performance
* Monitor and manage performance against budget expenditure
* Ensure that plot sale values are maximised in line with the business plan and any pricing issues are identified
* Monitor and analyse competitor activities and make suggestions for improvements based on comparisons
* Ensure the achievement of positive customer survey results and targets to achieve and maintain 5* HBF Status, excellent Trustpilot reviews and mystery shops
* Ensure Sales Executives record and share customer feedback
* Provide recommendations and implement processes from reviewing customer feedback
* Encourage and ensure good working relationships between Sales Executives and Site Teams to achieve excellent standards of quality
* Ensure Sales Executives continually maintain show homes and sales areas standards
* Ensure home handovers are of a high standard
* Identify further areas of training and conduct action plans to ensure the mystery shop benchmark is met or exceeded
* Monitor Sales Executive requirements and improvement areas identifying and implementing training where needed
* Lead the training of all new starters ensuring their full understanding of all policies, procedures, and legal regulations
* Manage and monitor resources, rotas, and commissions
* Ensure that all sales literature, details, and brochures are up to date, fit for purpose and available for use
* Manage the performance of all aspects of the sales processes and procedures to drive continual improvement
* Actively identify potential within the team, ensuring talent is managed effectively
* Provide leadership and mentor support to Field Sales Managers, conducting regular feedback and shadowing sessions
* Lead the training and development of the team to maximise their performance and potential
Key Attributes
Core:
* Excellent communication skills
* Excellent sales and negotiation skills
* Commercially astute
* Creative and innovative in sales approaches
* A proactive approach
* Knowledge of schemes such as part exchange and affordable housing including discounted sale & shared ownership
* Customer service skills including problem solving and handling complex situations/complaints
This is an excellent opportunity to take your sales career to the next level with a fantastic brand with a product of real quality
Location: Newcastle Upon Tyne, GB
Posted Date: 9/27/2024
They are strengthening their sales management team with an experienced New Homes Sales Manager to lead and develop a sales team across 3 sites in the North East.
Main Duties and Responsibilities:
* Manage and monitor performance across a range of sales measures, including but not limited to reservations, price performance, days to exchange, legal completions.
* Identify and minimise risks and actively seek solutions
* Monitor and manage all sales targets progress and performance
* Monitor and manage performance against budget expenditure
* Ensure that plot sale values are maximised in line with the business plan and any pricing issues are identified
* Monitor and analyse competitor activities and make suggestions for improvements based on comparisons
* Ensure the achievement of positive customer survey results and targets to achieve and maintain 5* HBF Status, excellent Trustpilot reviews and mystery shops
* Ensure Sales Executives record and share customer feedback
* Provide recommendations and implement processes from reviewing customer feedback
* Encourage and ensure good working relationships between Sales Executives and Site Teams to achieve excellent standards of quality
* Ensure Sales Executives continually maintain show homes and sales areas standards
* Ensure home handovers are of a high standard
* Identify further areas of training and conduct action plans to ensure the mystery shop benchmark is met or exceeded
* Monitor Sales Executive requirements and improvement areas identifying and implementing training where needed
* Lead the training of all new starters ensuring their full understanding of all policies, procedures, and legal regulations
* Manage and monitor resources, rotas, and commissions
* Ensure that all sales literature, details, and brochures are up to date, fit for purpose and available for use
* Manage the performance of all aspects of the sales processes and procedures to drive continual improvement
* Actively identify potential within the team, ensuring talent is managed effectively
* Provide leadership and mentor support to Field Sales Managers, conducting regular feedback and shadowing sessions
* Lead the training and development of the team to maximise their performance and potential
Key Attributes
Core:
* Excellent communication skills
* Excellent sales and negotiation skills
* Commercially astute
* Creative and innovative in sales approaches
* A proactive approach
* Knowledge of schemes such as part exchange and affordable housing including discounted sale & shared ownership
* Customer service skills including problem solving and handling complex situations/complaints
This is an excellent opportunity to take your sales career to the next level with a fantastic brand with a product of real quality
Location: Newcastle Upon Tyne, GB
Posted Date: 9/27/2024
Contact Information
| Contact | Human Resources Headley Professional Recruitment Ltd |
|---|