Technical Business Analyst

*All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Univest Financial Corp

Technical Business Analyst

US-PA-Souderton

Job ID: 6309
Type: Full Time
# of Openings: 1
Category: Operations
Univest Financial Corporation

Overview

Univest Financial Corporation (UVSP), has approximately $7.9 billion in assets and $5.0 billion in assets under management and supervision (as of June 30, 2024). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed To Local giving program is one of the things that differentiates us. In 2023, Univest donated $2.4 million to our local nonprofits and our employees volunteered more than 13,100 hours.

At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. Seeking career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs based financial solutions in the communities we serve.

We're hiring a Technical Business Analyst to join our Innovations Team.

Responsibilities

Review project scope and vision with project sponsors.

Elicit, evaluate, and validate the business needs of stakeholders, subject matter experts and/or end users.

Ability to comprehend complex technical requirements and translate them into functional specification documents and user stories.

Interpret customer requirements into feasible options and communicates these back to the business stakeholders.

Partner with stakeholders and project team to prioritize collected requirements.

Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

Manage and track the status of requirements throughout the project lifecycle.

Fill backlogs, drive refinement meetings, and help prioritize stories based on the project scope and requirements.

Participates in the full SDLC, including QA and UAT.

Assist end-users by troubleshooting issues directed to the Support Desk.

Work with System Admins to analyze issues and trends, define solutions for system issues, implement additional/new procedures, and provide more efficient business practices.

Review system patches and releases and advise on impacts to users, workflows, and processes.

Develop documentation to memorialize and enable the implementation of new rules.

Partner with stakeholders to provide diagnostic and trending reports to assist in problem resolution.

Increase technical and industry knowledge by reviewing publications and completing assigned trainings.

Responsible for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.

Perform other duties as assigned.

Qualifications

• Bachelor's with a minimum of 5 years business analysis experience in financial services or a related field.
• Proven experience with business and technical requirements analysis, elicitation, modeling, user stories, verification, and methodology development.
• Knowledgeable in website technologies and mobile and web application development.
• Excellent analytical, conceptual thinking, mathematical, and critical thinking skills.
• The ability to influence stakeholders and work closely with them on an agreeable solution.
• Excellent planning, documentation, organizational, and time management skills.
• Self-motivated, able to thrive in a fast-paced, constantly changing team environment.
• Exceptional customer service, listening, written, and oral communication skills.
• Efficient with keen attention to detail.
• Ability to effectively prioritize and execute tasks while under pressure.
• Proficiency in all aspects of Microsoft Office Suite.

PREFERRED QUALIFICATIONS:

• Experience working with web services or integration development teams, with relational data models and comfortable writing basic SQL.
• Experience with API specifications including knowledge of XML, JSON, REST, and SOAP.
• Experience mapping front-end applications to API data structures.
• Familiar with networking and network protocols such as HTTP(S), FTP, TLS, SSL, etc.
• Able to read/comprehend API Reference documentation for 3rd Parties to vet feasibility of an integration.
• Experience with Jack Henry or other core banking systems.
• Experience using project management tools such as Jira or a similar tool.

Click here for Benefit Information

#Univest

#LI-Hybrid

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Please see job description

PI247988750

Location: Souderton, PA, US

Posted Date: 9/27/2024