Arcane Direct Marketing
Account Manager
Job Location
Kitts Green, United Kingdom
Job Description
Desk Based Account Manager
Location: Kitts Green, GB
Posted Date: 9/28/2024
- Garretts Green, Birmingham
- Salary negotiable £25k - £28k, depending on experience
- Job type:Full-time, Permanent
Company Profile:
Arcane Direct Marketing is a well-established family business, whose core activities include print supply, data cleaning, mailing production & marketing campaign fulfilment.
Job Description:
You will be working as part of a small team responsible for a mixture of duties. First class admin skills are a must, accuracy and efficiency are very important. This is an office based role, managing a group of customer accounts. Your role will play a vital part in both retaining current clients, as well as winning new business.
Duties will include:
- Day to day account management of allocated customers by phone and email
- Responding to sales enquiries, preparing quotations and following up on leads in order to win new business
- Entering client orders onto company production system, purchasing print & packaging materials as required and liaising with production team to ensure customer expectations & deadlines are achieved
- Conducting reviews with the main business contact where appropriate via the telephone
- Following up marketing campaigns with some cold calling where necessary
- Ensure CRM system is kept accurate and up to date
Required Skills:
- Excellent telephone based customer service skills, with the ability to communicate confidently and professionally over the telephone
- A can do attitude with a flexible approach to work
- An ability to develop and maintain solid client relationships
- An ability to resolve issues quickly and effectively
- Previous account management experience beneficial, identifying & winning new business
- Good time management and organisational skills
- A minimum of Grade C and above in GCSE Maths and English
Benefits:
- Competitive salary
- Pension scheme
- Free parking
If you feel you have the necessary skills and are interested in the position let us have your CV
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Location: Kitts Green, GB
Posted Date: 9/28/2024
Contact Information
Contact | Human Resources Arcane Direct Marketing |
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