Motorfinity Group Ltd
Telesales Executive
Job Location
Farndon, United Kingdom
Job Description
Telesales Executive
If you’re looking for a new challenge in a fast-paced car sales environment then we may have the perfect position for you.
To support our busy Sales team, we are now looking for a Telesales Executive. This is a brand-new role with a focus on generating leads through cold calling from an established prospect list. The ideal candidate will have telesales experience dealing with large volume calls in a fast-paced environment.
Roles and Responsibilities as a Telesales Executive:
* Making outbound calls from a list of established prospects to identify and qualify potential returning buyers.
* Ensuring lead generation process is followed to ensure full compliance and maintain accurate records on the company CRM with information as required.
* Develop knowledge of car models, features and pricing to effectively address initial customer enquiries
* Track and follow up with potential leads to nurture interest and secure enquiries.
* Maintain excellent customer service ensuring customers have a full understanding on the process and enquiry progression.
* Liaise with external parties and other departments as needed in a professional and courteous manner, passing on any relevant information as necessary to customers and other teams.
* Ensuring all follow up processes are followed and recorded appropriately.
* Communicate feedback from customers internally to management.
* Ensure compliance in all FCA guidance and accreditation.
About You as a Telesales Executive:
* Experience in a telesales role dealing with high volume calls (ideally at least 2 years)
* Experience in the automotive industry is preferred but not essential
* Passionate about sales and exceeding targets
* You’ll be highly motivated and have a meticulous attention to detail
* Quick to establish rapport and trust with customers
* Confident, compassionate and sincere
* Driven and motivated to solve problems and provide a high-level service
* An exceptional communicator and highly organised with the ability to form relationships and build rapport with people quickly
* Ability to think on your feel and multitask.
* Great team player, willing to support and assist your sales colleagues.
The ideal candidate will be comfortable using CRM’s and the complete Microsoft suite but especially Outlook, Word and Excel. You’ll have a natural ability to communicate with a broad range of people and to negotiate and influence people.
The working hours for this role are Monday - Friday 9.00am – 6.00pm and Saturdays 10.00am - 2.00pm as required.
What do we offer in return as a Telesales Executive?
* £25,000 basic salary with commission structure and bonuses
* Private healthcare inclusive of an Employee Assistance Programme
* Numerous Social Events throughout the year
* Additional day for birthdays and Annual Leave accrual scheme
* Positive working environment
* Training opportunities
Location: Farndon, GB
Posted Date: 9/28/2024
If you’re looking for a new challenge in a fast-paced car sales environment then we may have the perfect position for you.
To support our busy Sales team, we are now looking for a Telesales Executive. This is a brand-new role with a focus on generating leads through cold calling from an established prospect list. The ideal candidate will have telesales experience dealing with large volume calls in a fast-paced environment.
Roles and Responsibilities as a Telesales Executive:
* Making outbound calls from a list of established prospects to identify and qualify potential returning buyers.
* Ensuring lead generation process is followed to ensure full compliance and maintain accurate records on the company CRM with information as required.
* Develop knowledge of car models, features and pricing to effectively address initial customer enquiries
* Track and follow up with potential leads to nurture interest and secure enquiries.
* Maintain excellent customer service ensuring customers have a full understanding on the process and enquiry progression.
* Liaise with external parties and other departments as needed in a professional and courteous manner, passing on any relevant information as necessary to customers and other teams.
* Ensuring all follow up processes are followed and recorded appropriately.
* Communicate feedback from customers internally to management.
* Ensure compliance in all FCA guidance and accreditation.
About You as a Telesales Executive:
* Experience in a telesales role dealing with high volume calls (ideally at least 2 years)
* Experience in the automotive industry is preferred but not essential
* Passionate about sales and exceeding targets
* You’ll be highly motivated and have a meticulous attention to detail
* Quick to establish rapport and trust with customers
* Confident, compassionate and sincere
* Driven and motivated to solve problems and provide a high-level service
* An exceptional communicator and highly organised with the ability to form relationships and build rapport with people quickly
* Ability to think on your feel and multitask.
* Great team player, willing to support and assist your sales colleagues.
The ideal candidate will be comfortable using CRM’s and the complete Microsoft suite but especially Outlook, Word and Excel. You’ll have a natural ability to communicate with a broad range of people and to negotiate and influence people.
The working hours for this role are Monday - Friday 9.00am – 6.00pm and Saturdays 10.00am - 2.00pm as required.
What do we offer in return as a Telesales Executive?
* £25,000 basic salary with commission structure and bonuses
* Private healthcare inclusive of an Employee Assistance Programme
* Numerous Social Events throughout the year
* Additional day for birthdays and Annual Leave accrual scheme
* Positive working environment
* Training opportunities
Location: Farndon, GB
Posted Date: 9/28/2024
Contact Information
| Contact | Human Resources Motorfinity Group Ltd |
|---|