MPJ Recruitment Ltd
Property Claims Team Manager
Job Location
Easton, United Kingdom
Job Description
Property Claims Team Manager
Full time / Permanent
Monday-Friday 35 hours p/w (hybrid working)
Up to £45,000 DOE
Do you have property claims experience?
Are you currently working as a manager or would you be looking for that next step into management?
MPJ Recruitment are proud to be working with a UK leading business based in the Bristol area.
We are currently looking to expand our Property Claims Division by adding a valued leader to the team. We're looking for a passionate property claims individual who is either currently working at management level or an individual who has the skills and attributes to move into a team manager level role.
Property Claims Team Manager Key Skills:
* Excellent degree of knowledge of Property related claims and principles
* Excellent communication skills, both oral and written, with the ability to coach and mentor
* Demonstrate personal and professional integrity, and act as a role model by leading by example
* Ability to work and contribute positively as part of a team and in isolation
* Ability to work accurately under pressure, adhering to deadlines and service standards
Property Claims Team Manager role:
* To demonstrate a high level of technical quality, accuracy, and service delivery
* To manage the day-to-day operations of the team at the Bristol office
* To provide exceptional customer service at all times and adhere by best practice
* To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
* To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
* To work closely with the other team managers to ensure service is delivered to the highest possible standard
* To promote and support the TCF principles
* To ensure team adherence to contractual/Client SLA’s and KPI’s
* To be accountable for the satisfactory resolution of any issues and complaints
* To assist with ensuring that monthly productivity targets are achieved, and fee outputs are in line with budgetary requirements
* To participate in client liaison, development, and account management
* To produce, interrogate and analyse management information to identify trends, failures, and recommend improvements in service and delivery
* To hold monthly team meetings in person and via Teams, promoting open dialogue within the team
* To carry out individual quarterly 1-2-1’s and document feedback for on-going development and performance, and ensuring key objectives are being met
Property Claims Team Manager Benefits:
* Enhanced contributory pension
* Fully funded qualifications
* 32 days holiday
* Hybrid working
* Excellent progression opportunities
* Performance related bonus
* Flexible benefits
* Enhanced family leave
* Electric car scheme
* Voluntary benefits schemes
* Share purchase scheme with interest free loans
Please click APPLY if you would be interested in finding out more
Location: Easton, GB
Posted Date: 9/28/2024
Full time / Permanent
Monday-Friday 35 hours p/w (hybrid working)
Up to £45,000 DOE
Do you have property claims experience?
Are you currently working as a manager or would you be looking for that next step into management?
MPJ Recruitment are proud to be working with a UK leading business based in the Bristol area.
We are currently looking to expand our Property Claims Division by adding a valued leader to the team. We're looking for a passionate property claims individual who is either currently working at management level or an individual who has the skills and attributes to move into a team manager level role.
Property Claims Team Manager Key Skills:
* Excellent degree of knowledge of Property related claims and principles
* Excellent communication skills, both oral and written, with the ability to coach and mentor
* Demonstrate personal and professional integrity, and act as a role model by leading by example
* Ability to work and contribute positively as part of a team and in isolation
* Ability to work accurately under pressure, adhering to deadlines and service standards
Property Claims Team Manager role:
* To demonstrate a high level of technical quality, accuracy, and service delivery
* To manage the day-to-day operations of the team at the Bristol office
* To provide exceptional customer service at all times and adhere by best practice
* To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
* To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
* To work closely with the other team managers to ensure service is delivered to the highest possible standard
* To promote and support the TCF principles
* To ensure team adherence to contractual/Client SLA’s and KPI’s
* To be accountable for the satisfactory resolution of any issues and complaints
* To assist with ensuring that monthly productivity targets are achieved, and fee outputs are in line with budgetary requirements
* To participate in client liaison, development, and account management
* To produce, interrogate and analyse management information to identify trends, failures, and recommend improvements in service and delivery
* To hold monthly team meetings in person and via Teams, promoting open dialogue within the team
* To carry out individual quarterly 1-2-1’s and document feedback for on-going development and performance, and ensuring key objectives are being met
Property Claims Team Manager Benefits:
* Enhanced contributory pension
* Fully funded qualifications
* 32 days holiday
* Hybrid working
* Excellent progression opportunities
* Performance related bonus
* Flexible benefits
* Enhanced family leave
* Electric car scheme
* Voluntary benefits schemes
* Share purchase scheme with interest free loans
Please click APPLY if you would be interested in finding out more
Location: Easton, GB
Posted Date: 9/28/2024
Contact Information
Contact | Human Resources MPJ Recruitment Ltd |
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