Head of Facilities Management

Role – Head of Facilities Services

Location- Chesterfield (Hybrid)

Salary- £80k

Your role as a Head of Facilities Services:

This is a newly created role working for one of the UK’s leading care and supported living organisations. They have 3 key regions and you will be a part of reviewing the overall CAFM systems and processes by taking a strategic approach and reporting directly into the Property Director.

Your duties and responsibilities as Head of Facilities Services:

1. Review current CAFM systems and processes and make relevant improvements and changes to support company vision.
2. Improve current FM helpdesk and manage integration.
3. Oversee ESG, Energy, Fleet management in addition to overseeing a portfolio of 200 properties. Each region has Regional Facilities Managers who conduct the site visits and day to day FM however you will be overseeing this.
4. Identify, implement and deliver reactive and planned maintenance through CAFM system.
5. Delivery of repairs and maintenance and statutory compliance through the office-based facilities management team and external contractors and suppliers.
6. Line management support and development of an internal team which will support the delivery of repairs including but not be limited to the Property Hub – Team Leader and account management of Fleet and Energy consultants as well as key external contractors and suppliers.
7. Proactively look to improve service and reduce costs.
8. Responsible for the delivery of key business and department projects.
9. Hold regular calls with key stakeholders to understand the service your team provide and identify areas for improvement and the removal of complexity.
10. Management reporting to highlight the performance of the department and areas of responsibility

To be successful in your role, you should have the following skills and experience:

1. Honesty, reliability, trustworthiness and a passion to make a difference.
2. Proficient with CAFM systems and implementation of new systems and processes.
3. Leadership of a help / support desk function.
4. Facilities Management qualification.
5. Ability to establish credibility quickly.
6. Highly developed approach to customer service.
7. Strong communication and administrative skills.
8. Able to work autonomously and as part of a wider team.
9. Relevant transferable experience.
10. Full driving licence
11. Satisfactory Police Check and check against the ISA List (where applicable)

Desirable skills and experience:

1. Previous experience within social care setting
2. Knowledge of the regulatory frameworks.
3. Facilities Management and H&S qualifications.

If you would like to discuss this role further please contact Jade Whitmore on 07306626969 / jadewhitmore@workwithglee.com