Account Manager / Senior Account Manager (Brand & Design Agency)

Senior Account Manager or Account Manager

London based - office based

Up to £52k + Benefits

We are thrilled to partner with an award-winning branding & design agency to find an Account Manager or Senior Account Manager.

Working across the biggest brands in Retail, Drinks, CPG, Tech & Sports.

This is a full-time position based in London, office based.

Your role:

The account handling team oversees the solution of branding challenges in corporate or consumer areas, providing seamless integration and management of the agency offerings the Account Manager is the day-to-day driver supporting the Senior Account Director across medium and large-scale projects and independently running small to medium-sized projects.

Responsibilities

• Act as day-to-day client contact across several accounts, managing requests and problem-solving when required
• Internal and external project management, including management of timings, status, meeting planning and preparation, and on larger projects, support the Senior Account Director in day-to-day management of the project
• Management of client procurement process, including tracking and estimation of hours
• Lead teams from initial project brief through project completion across strategic, creative and implementation deliverables
• Engage and hold trusted relationships with other functions at the agency, including design, strategy, new business, finance and operations
• Manage freelance network operating on an account, tracking spend and availability
• Contribute to the collaborative development of strategic and creative deliverables by inputting ideas and reviewing draft recommendations
• Prepare project proposals, clearly detailing activities, deliverables, timings, fees, third-party costs, and expenses
• Manage work stream revenue and profitability, and consistently communicate to teams, management, and finance
• Grow client engagements in support of monthly and quarterly business and financial objectives
• Gain a deep understanding of core product and service offers in order to proactively identify opportunities for growing existing accounts

Qualifications & Experience:

• Account handling experience as well as experience working with blue chip or international clients
• An understanding of the branding & design space
• Excited and interested in brands and how they work.
• Understand the key principles of branding; communication with consumers, employees and other stakeholders

Skills & Competencies:

• Has experience with brand development work—creative, strategy, production, etc.
• Is confident & able to handle themselves with a range of client types and levels
• Highly self-motivated
• Organized, well-prepared and able to keep calm under pressure
• A personable team player with the ability to drive results & create momentum through teamwork
• Confidently hold their own in conversations (both with clients and internally)
• Comfortable with senior client interaction