Active Solutions Ltd
Recruitment Consultant
Job Location
Fieldhead Business Centre, United Kingdom
Job Description
Job Overview
As an Account Manager you are responsible for understanding what a contractor or client is looking for and using your skills to bring perfect combinations together. You will develop excellent relationships with both contractors and clients and will always be prepared to go the extra mile to deliver a quality service.
Responsibilities Skills Required and Duties
* Develop and build long-term, professional business relationships with clients
* Maintain regular, professional contact with contractors. You need to ensure correct availability, seek new contractors and build relationships with them to ensure there is a constant flow of new contractors added to our database consistently
* Learn and understand contractor training and our process with regards to this
* Post jobs adverts via job boards and social media and have an awareness of how it can positively impact the business
* You will be responsible for being conversant with the industry that we work in, learning the nature of the technical roles that we work on and taking in depth job descriptions from clients to improve your understanding. You need to understand this is a continual learning process
* Build a database of clients and candidates
* To conduct a thorough client and contractor ring round each week to build relationships, identify issues and obtain client leads and contractor leads
* Interviewing candidates and determining suitable roles for them
* Customer service; delivering high levels of service to both clients and candidates alike
* Maintaining client and candidate records; adhering to quality procedures, legislation and ensuring a compliant service at all times
* To conduct a thorough client and contractor ring round twice weekly to build relationships, identify issues and obtain client leads and contractor leads. You will complete a report once the ring round is completed advising of any issues or movement
* Manage your administration, process candidates from start to finish in accordance with our standard operating procedure
* Source and successfully place temporary staff into positions quickly and efficiently to meet the needs of clients
* Be able to work to a very high standard and ensure records are maintained and compliant with legislation and contractual requirements
* Be able to manage your own timetable, desk and workload in a very demanding sector
* Work closely with your colleagues to bring in new business and develop the service
* To proactively obtain leads from every single person you have contact with, be it client or contractor
* To have a good awareness of your competitors and ascertain a high level of market intelligence
* Have an awareness of the payroll function within the business and how it works, understand how your role directly impacts this
* You need to be able to take detailed bookings from clients using the booking form a prompt to ask all the right questions
* You need to be making a minimum of 50 outbound calls a day, there will always be some outbound activity to do, even if there are no bookings to fill
* To keep the WhatsApp group up to date with all information – the good, bad and ugly
As a business, we understand the necessity for a healthy work / life balance. As such, we offer reduced working hours and flexible working if required. We are a small but perfectly formed team; everybody plays a key role in this business and we have to make sure that any additions to our team are the right fit personality wise.
Experience would be desirable but as we work in such a niche sector, we are realistic about this expectation. Drive, enthusiasm and the ability to communicate with a variety of people with differing personality traits is a must. We can train an individual on the unique working processes our business has in place, but we cannot give you the initiative to carry them out.
As we are a small team, there may be occasions where you are working on your own for short periods of time or there might be days where there are only a couple of people in the office. We are looking for somebody that does not let this affect how productive they are, we need somebody who can consistently perform their duties
Location: Fieldhead Business Centre, GB
Posted Date: 10/1/2024
As an Account Manager you are responsible for understanding what a contractor or client is looking for and using your skills to bring perfect combinations together. You will develop excellent relationships with both contractors and clients and will always be prepared to go the extra mile to deliver a quality service.
Responsibilities Skills Required and Duties
* Develop and build long-term, professional business relationships with clients
* Maintain regular, professional contact with contractors. You need to ensure correct availability, seek new contractors and build relationships with them to ensure there is a constant flow of new contractors added to our database consistently
* Learn and understand contractor training and our process with regards to this
* Post jobs adverts via job boards and social media and have an awareness of how it can positively impact the business
* You will be responsible for being conversant with the industry that we work in, learning the nature of the technical roles that we work on and taking in depth job descriptions from clients to improve your understanding. You need to understand this is a continual learning process
* Build a database of clients and candidates
* To conduct a thorough client and contractor ring round each week to build relationships, identify issues and obtain client leads and contractor leads
* Interviewing candidates and determining suitable roles for them
* Customer service; delivering high levels of service to both clients and candidates alike
* Maintaining client and candidate records; adhering to quality procedures, legislation and ensuring a compliant service at all times
* To conduct a thorough client and contractor ring round twice weekly to build relationships, identify issues and obtain client leads and contractor leads. You will complete a report once the ring round is completed advising of any issues or movement
* Manage your administration, process candidates from start to finish in accordance with our standard operating procedure
* Source and successfully place temporary staff into positions quickly and efficiently to meet the needs of clients
* Be able to work to a very high standard and ensure records are maintained and compliant with legislation and contractual requirements
* Be able to manage your own timetable, desk and workload in a very demanding sector
* Work closely with your colleagues to bring in new business and develop the service
* To proactively obtain leads from every single person you have contact with, be it client or contractor
* To have a good awareness of your competitors and ascertain a high level of market intelligence
* Have an awareness of the payroll function within the business and how it works, understand how your role directly impacts this
* You need to be able to take detailed bookings from clients using the booking form a prompt to ask all the right questions
* You need to be making a minimum of 50 outbound calls a day, there will always be some outbound activity to do, even if there are no bookings to fill
* To keep the WhatsApp group up to date with all information – the good, bad and ugly
As a business, we understand the necessity for a healthy work / life balance. As such, we offer reduced working hours and flexible working if required. We are a small but perfectly formed team; everybody plays a key role in this business and we have to make sure that any additions to our team are the right fit personality wise.
Experience would be desirable but as we work in such a niche sector, we are realistic about this expectation. Drive, enthusiasm and the ability to communicate with a variety of people with differing personality traits is a must. We can train an individual on the unique working processes our business has in place, but we cannot give you the initiative to carry them out.
As we are a small team, there may be occasions where you are working on your own for short periods of time or there might be days where there are only a couple of people in the office. We are looking for somebody that does not let this affect how productive they are, we need somebody who can consistently perform their duties
Location: Fieldhead Business Centre, GB
Posted Date: 10/1/2024
Contact Information
| Contact | Human Resources Active Solutions Ltd |
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