Project Manager

PROJECT MANAGER, CREATIVE SERVICES

Location: Poland Street, London

Reports to: Manager, Project Management, Studio Manager, Client Relationship Manager, Account Director

Direct Reports: n/a

Why choose Tag?

We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators.

We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients.

We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from.

In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand that is led by David Kassler, Tag Global CEO, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency.

Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society.

dentsu was founded over 120 years ago and proudly counts nearly 72,000 employees around the world.

The role

The Project Manager, Creative Services, will manage the overall planning, control, status reporting and delivery of a low to moderately complex project to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements.

Responsibilities

• Manage creative projects of low to medium complexity
• Manage the overall planning, control, status reporting and delivery of projects from start to completion to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements.
• Implement project schedules and coordinate resources ensuring all activity is completed to the agreed deadlines.
• Ensure system is updated with any changes in specifications, status and costs post intake if needed
• Maintain an accurate and up-to-date record of all projects and their status using appropriate technology
• Determine risk and contingency planning for projects
• Analyze work plans to identify issues and barriers
• Communicate consistently with project stakeholders and executives as appropriate, ensuring deliverables are being met by all team members at all stages of the project
• Develop and maintain a strong relationship with the client and consistently strive to exceed their expectations. Maintain a good understanding of the client and their organization
• Build consultative relationship with external and internal clients
• Manage to and achieve budget goals set for projects
• Review the status reports of team members across projects and address issues as appropriate
• Provide projects updates to work streams and client as appropriate
• Utilize appropriate tools and technology to execute on-time delivery
• Ensure issues requiring escalation are routed to the appropriate contact and resolved

Skills and Experience required

• Bachelor’s degree in related field. A combination of education and work experience can be substituted.
• 2-4 year’s experience in related field
• Demonstrate a solid understanding of one or more of the following: print production, digital production, reprographics, social media, broadcast
• Experience in artwork and production process (life cycles and copywriting)
• Intermediate skill level with MS Office
• Mac experience preferred
• Good understanding of project management principles
• Good understanding of job-tracking systems and/ or Project Management software
• PMP preferred
• Demonstrated experience in managing projects of low to medium complexity to successful completion; able to handle multiple concurrent projects
• Is strong team player
• Excellent customer service skills
• Strong verbal and written communication skills
• Excellent attention to detail
• Excellent time management and problem-solving skills
• Proven ability to handle stressful situations and deadline pressures
• Excellent planning and organizing skills; ability to plan for all eventualities and provide solutions to issues
• Demonstrated problem solving skills
• Good analytical and budgeting skills

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.