Patient Services Partner - Emergency Department - Temporary part-time 2023-223426

We currently have a Temporary Part-Time ( 0.4 FTE until approx. December 2023) opportunity for a Patient Service Partner in Emergency at our Bayview campus. Hours of Work : Weekdays & Weekends: Evenings; 8 hrs; As per schedule, Statutory Holidays Required Summary of Duties: Looking for a dynamic individual for a pilot project, a PSW trained with the goal of improving of the older patient population in the ED. Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. Patient Service Partner working in the Emergency Department will be required to assist with patient care. Main roles and responsibilities include but are not limited to assisting in comfort and activities of daily living. Being a liaison with the medical team and the patient and family. Strong advocacy skills for the needs of this patient population Qualifications/Skills: PSW (Personal Support Worker) certificate required Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education Infection Prevention and Control Certificate required Ability to read and write English Two (2) years of related health care experience Previous Emergency Department experience preferred Recent PSP experience required Must be accustomed to high patient acuity Excellent communication and interpersonal skills Proven ability to work under pressure and to handle various tasks within a limited time frame Flexibility and willingness to take direction Must have attended WHMIS training Must be prepared and able to use all personal protective equipment Liaises with patients and visitors on a regular basis demonstrating excellent customer service PSW (Personal Support Worker) certificate required Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 223426 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click "Apply for Position" at the bottom of this page

Location: Toronto, CA

Posted Date: 10/2/2024