Manager, Tower 6 - Palliative Care Unit

Job Number: JR100833 Job Title: Manager, Tower 6 - Palliative Care Unit Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 Learn more at shn.ca Job Description: Position Overview: Reporting to the Director, Mental Health, Oncology and Palliative Care, this position is responsible for providing creative and innovative leadership ensuring the delivery of quality patient care within the Palliative Care program. The scope of the role involves providing management, administrative and clinical leadership to all staff in a supportive, empowering manner while facilitating the effective and efficient use of staff resources, flow of patients and management of incidents or issues as they arise. Strategic leadership is a key responsibility in this role to ensure alignment of the work in the program with the hospital strategic plan. Through this, the development of the program’s vision and participating in regional planning with our partners to actively identify opportunities for strategic growth and innovation. The scope of the role includes effectively managing financial and human resources, overseeing clinical operations, promoting excellence in safe, efficient, patient centered care, and advancing team effectiveness within a Professional Practice Model. As an important member of the program leadership team, the Manager will work collaboratively with all members of the health care team including physicians, to ensure the efficient and effective delivery of patient care services within the Program. The Manager is responsible for the effective operational functions of the daily activities within the department with the continuous focus of enhancing the patient and family experience. Responsibilities: • Developing and implementing the clinical service, functional and strategic plans for the departments in line with SHN’s strategic plan in collaboration with the broader program leadership teams, • Identifying the required the organizational supports and structures for safe and efficient operation for the department, • Enhancing the community linkages and partnerships to support patients and their families, • Establishing a professional practice climate that encourages a multi-disciplinary approach to patient care, • Ensuring that patient care is provided according to professional practice and corporate standards, • Manage all aspects of employee relations including human resource planning, recruitment, performance management, coaching/mentoring and professional development, • Actively supporting the development of new innovative programs, outreach and engagement initiatives, • Effectively managing the financial, human, physical space and equipment of the departments in alignment with SHN’s strategic plans, • Developing effective processes for selecting, evaluating and maintaining material/equipment needed for enhancing patient care, • Developing and maintaining effective interdepartmental relationships and team-focused culture, and • Identify initiatives and opportunity for continuous improvement in the patient and family experience. Requirements: • Baccalaureate degree in Nursing or Health Administration with membership in relevant professional association, Master’s Degree preferred • Minimum of five (5) years recent leadership experience coupled with a strong clinical background in Palliative Care • Demonstrated ability to establish effective interpersonal relationships and collaboration with interdisciplinary teams and external regional partners • Demonstrated skills in project management and human resources • Excellent interpersonal skills and experience in human resources management within a unionized environment (negotiation, conflict resolution/management, and mediation) • Experience working with, and a demonstrated commitment to utilization of Lean methodologies and principles, or equivalent • Demonstrated ability to support and initiate quality management activities • Evidence of planning, analysis and organizational experience • Strong business and financial management experience • Effective leadership skills with the proven ability to develop strong teams • Strong project management skills and a demonstrated ability to effectively plan and implement new initiatives • Demonstrated pattern of good attendance and work record • Basic computer skills (Word, Excel and PowerPoint) • Ability to manage multiple competing priorities in a fast-paced environment • Excellent problem solving and change management skills • Excellent oral, interpersonal, and written communication skills • Demonstrates an understanding of and commitment to SHN’s comprehensive safety programs and practices including staff safety, patient safety, environmental safety and participates in regular in-service education provided by SHN • Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public • Ability to travel between sites when necessary Asset: • Ability to speak another language is an asset Accommodation and Diversity Statement: Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Location: Richmond Hill, CA

Posted Date: 10/2/2024