Floor Manager

Focus

• Drive omni- channel sales and data capture through delivering the best service on the high street
• Increase conversion through customer engagement and spreading the joy of fashion
• Inspire customers using both verbal and visual engagement with the product
• Achieve and enhance brand standards including strong visuals
• Support achieving targets and drive key results through implementing strategic actions
• Use reports to make commercial and financial decisions that will increase profit
• Be aware of cost control, how to drive and protect profit
• Be fully responsible for all areas of retail risk and health & safety

Leadership /Teamwork

• Coach and develop talent driving succession, creating strong teams
• Support the management team and take accountability in their absence
• Lead a team by motivating and encouraging teamwork to achieve goals
• Manage performance and give in the moment feedback
• Implement and delegate tasks with close follow up, but lead by example with a hands-on approach

Agile working

• Ability to operate within different roles
• Recognise and adjust to change
• Ability to learn quickly, thoroughly and deliver the detail
• Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
• Adaptability to variation in work, requiring you to be multi-skilled
• Fast paced and purposeful approach

Decision Making

• Deliver 100% compliance inline to all Company policies and processes
• Implement company decisions and take responsibility
• Seek advice from line Manager /expert and utilise team input when required
• Be well organised and capable of planning efficiently to deliver results

We’re looking for…

• Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
• You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
• Have a good understanding of the latest trends and our competitors
• Have good leadership skills
• Have experience in VM
• Have experience in analysing reports and making commercial decision
• Be able to work on your own initiative
• Be a great communicator and be able to engage your team
• Be passionate about delivering a world class experience to our customers
• Ability to make decisions, problem solve and take accountability with good planning skills