Finnish Customer Service Advisor

About Us:

GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker, Casino, and Sports Betting products in major European and Asian markets.

Gimo works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST

We have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service.

The Role:

Due to the growing demand for our services, we are currently looking for a “Finnish Customer Service Advisor ” to join our Customer Service team,

Person specifications :

• Be a fluent Finnish speaker at native level

• Have a previous experience working as a customer service executive or be willing to learn

• Have a good understanding of customer service in an online business

• Be a good communicator and problem solver

• Be computer savvy

• Have an ability to understand customer needs and respond to them

• Must be able to work on a shift basis: our hours of operation are Monday to Sunday, from 7am to 9pm

Our generous benefits package includes but not limited to:

• Pension

• Health Insurance

• Perkbox

• Flexible working

• Employee Wellbeing

• Learning and Development

• Staff social engagement activities

• On-site gym

More benefits are available and will be discussed once successful.

“GIMO is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."