Field Service Technician

Field Service Technician, Cleaning & Hygiene Products

Position Description

As an Field Service Technician, you will install, maintain and repair dispensing and dosing equipment, whilst delivering high levels of customer service at all times. The types of equipment include, but not limited to, are:

• Hand Sanitisers
• Soap Dispensers
• Hand Towel Dispensers
• Toilet Roll Dispensers
• Chemical Mixing Stations
• Chemical Dosing Equipment (Laundry/Dishwashers)

Key Responsibilities

• Deliver high levels of customer service at all times
• Carry out installations, servicing and maintenance of hygiene dispensing and dosing equipment on customer premises
• Diagnose faults and organise repairs as required
• Maintain van stock levels to ensure 1st time fix rate
• Complete and submit job sheets electronically upon completion of job
• Maintain regular communications with the Service Coordinators

Key Requirements

• Full UK Driving License
• Background in building maintenance, facilities management or electrics
• Experience carrying out field-based work
• Ability to work independently and on own initiative

Hours

Days, 36.25 per week, Monday-Friday.

BENEFITS PACKAGE

• Salary: £Competitive. Overtime rate of 1.5x over 36.25 hours
• Vehicle: Fully expensed company van
• Annual leave: 25 days plus 8 bank holidays
• Employer contribution to pension insurance (Employee 3% & Employer 5% or Employee 4% & Employer 6%)
• Accident & Life Insurance: 1 x annual salary to 4 x annual salary (Linked to Employee Pension contribution %)
• Enhanced Maternity and Paternity Pay
• Cycle to Work Scheme
• PerkBox: Employee Discount and Wellbeing Platform

ABOUT DIVERSEY

Diversey’s mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 95 years, the Diversey brand has become synonymous with product quality, service, and innovation.

Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,500 employees globally.

We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services, we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.