PROD support Analyst

About TCS: Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. Skills and Responsibilities: •Good years of experience in an Application Production support role, Good years of business experience in banking. •Experience with using ITIL Change, Incident and Problem management processes. •Coordinating the production support needs. •Responsible for documentation such as deficiencies, deviations, application flow diagrams, SCM plans, etc. •Problem solving, critical thinking and decision-making skills required. •Familiarity with Release management workflow. •Experience with Infrastructure management. •Familiarity with cloud technologies such as Azure / Azure DeVos. •Knowledge of MS-SQL and SQL query writing would be nice to have. •Knowledge of Databricks is a plus. •Knowledge of Datawarehouse concepts with any ETL background (Talend) is an advantage. •Validate and submit responses to requests for information from audits. •Embrace and advocate change. •Influential, relationship management and networking, inspiring outcomes by sharing expertise. •Digitally savvy; innovative, embrace evolving technologies; easily adapt to new tools and trends. •Solid collaborator: Support and mentor intermediate engineers. •Available to support after hours and at the weekend if needed. Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Location: Toronto, CA

Posted Date: 10/3/2024