Multi-service center manager

Le Manoir Manrèse, a friendly private residence for seniors located next to Parc des Braves, is looking for someone to fill a full-time multi-service center manager position. We are looking for someone who is smiling, who provides good customer service and who is comfortable using Outlook. We offer indoor parking, telemedicine and more POSITION DESCRIPTION: Schedule: Monday to Friday, daytime, 35 hours/week Salary: starting at $20 per hour ROLE AND GENERAL RESPONSIBILITIES: Ensure compliance of partner files (accreditations, insurance, etc.) Ensure monitoring of CMS quality standards in terms of customer service quality and physical locations Ensure the development of existing services by optimizing the visibility of partners Establish, maintain and develop relationships with potential customers and CMS partners Maintain the various registers in order to have up-to-date CMS data. Organize and coordinate CMS events. Participate in all market development activities and stay abreast of job market opportunities (prospecting, trade fairs, strategic monitoring, information analysis, development of specific business sectors) Participate in the management committee to improve processes. Solicit potential clients by telephone, networking and email to consolidate business relationships, promote the CMS concept and obtain appointments Administration Ensure customer satisfaction objectives are met EXPERIENCE AND QUALIFICATIONS: Affinity and passion for working with the elderly Outlook BENEFITS: Referral Program Free parking Sick days and time off for family obligations Social leave Vacation Human management approach On-site parking A welcoming and tight-knit team JOB STATUS: Permanent: Full Time JOB SCHEDULE: Day time

Location: Québec City, CA

Posted Date: 10/4/2024