VIQU Limited
Credit Control Manager
Job Location
Bermuda Park, United Kingdom
Job Description
Credit Control Manager
Coventry (Office Based, Full Time)
Consult Energy are seeking a skilled and motivated Credit Control Manager to lead a collections team, driving performance and ensuring the timely recovery of debt. This role offers an exciting opportunity to manage a high-performing team, deliver excellent customer service, and achieve collection targets.
Credit Control Manager - Key Responsibilities:
* Maximise debt recovery while delivering exceptional customer service to internal and external clients.
* Lead and manage the team, ensuring daily and weekly cash collection and debtor day targets are met.
* Oversee complex and escalated queries, identifying root causes and implementing improvements.
* Drive aged debt reduction and ensure financial controls are maintained.
* Allocate workloads, provide regular feedback, and manage performance through 1-2-1s and team meetings.
* Champion company culture, values, and behaviours, leading by example.
* Coach, mentor, and develop team members, identifying training needs and opportunities for growth.
Credit Control Manager - Skills & Experience:
* 2+ years of credit control experience.
* Proven track record of achieving set targets in a credit control environment.
* Strong communication, customer service, and leadership skills.
* Ability to manage workload, resolve conflicts, and propose process improvements.
* Proficiency in Microsoft Excel.
* Knowledge of the gas or electricity industry is desirable but not essential.
Location: Coventry (Office based)
Salary: £38,000 - £45,000 + plus incentive bonus
If you are experienced in Credit Control and you’ve previously led a successful team in a similar environment, get in touch with your CV today
Location: Bermuda Park, GB
Posted Date: 10/4/2024
Coventry (Office Based, Full Time)
Consult Energy are seeking a skilled and motivated Credit Control Manager to lead a collections team, driving performance and ensuring the timely recovery of debt. This role offers an exciting opportunity to manage a high-performing team, deliver excellent customer service, and achieve collection targets.
Credit Control Manager - Key Responsibilities:
* Maximise debt recovery while delivering exceptional customer service to internal and external clients.
* Lead and manage the team, ensuring daily and weekly cash collection and debtor day targets are met.
* Oversee complex and escalated queries, identifying root causes and implementing improvements.
* Drive aged debt reduction and ensure financial controls are maintained.
* Allocate workloads, provide regular feedback, and manage performance through 1-2-1s and team meetings.
* Champion company culture, values, and behaviours, leading by example.
* Coach, mentor, and develop team members, identifying training needs and opportunities for growth.
Credit Control Manager - Skills & Experience:
* 2+ years of credit control experience.
* Proven track record of achieving set targets in a credit control environment.
* Strong communication, customer service, and leadership skills.
* Ability to manage workload, resolve conflicts, and propose process improvements.
* Proficiency in Microsoft Excel.
* Knowledge of the gas or electricity industry is desirable but not essential.
Location: Coventry (Office based)
Salary: £38,000 - £45,000 + plus incentive bonus
If you are experienced in Credit Control and you’ve previously led a successful team in a similar environment, get in touch with your CV today
Location: Bermuda Park, GB
Posted Date: 10/4/2024
Contact Information
| Contact | Human Resources VIQU Limited |
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