Customer Service Operative

Customer Service Representative - St Ives

Are you looking for stable hours and long term prospects, then this role could be for you!

We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment.

We are working on behalf of the client in recruiting a multiple full time Customer Service Representatives.

It's temporary to permanent role based in St Ives, Cambridgeshire.

General Duties for Customer Service Representative:

• Receiving inbound calls
• Resolving queries and complaints
• Excel skills
• Office skills
• Word skills
• Experience with invoices & quotes
• Updating database
• Working closely with senior management escalating urgent orders

Pay and hours for a Customer Service Representative:

• £12.78
• Overtime @ £17.04
• 08.30 to 17.00pm, 1 hour lunch
• Monday to Friday
• 37.5 hours per week
• 33 days holiday per year

Located in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.

As part of our close-knit team, you'll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.

But wait, there's more!

Our client is not just seeking a voice on the other end of the line, they want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfil customer satisfaction.

What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service.

You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.

Working for our client, offers you;

• Free coffee
• Subsidised canteen
• Free cordial at water fountains
• A full stocked hot and cold canteen
• Relaxed atmosphere
• Great training program
• Long term prospects

Why work with First Call?

• Money saving offers and discounts at your fingertip
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance

Apply today and we'll get straight back to you!

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