General Manager (BTR)

O50C are excited to be working with one of the UK’s leading residential organisation seeking an inspiring and ambitious Build-to-Rent (BTR) Manager overseeing the development of their national and regional BTR portfolio. This is a newly created position and is ideal for a seasoned professional with 3 plus years previous experience in the BTR sector who can deliver operational excellence, ensure safety compliance, boost sales performance, and maximize revenue across multiple geographic areas.

Key Responsibilities:

• Develop and implement standardized operational procedures across all BTR properties
• Oversee day-to-day operations, including maintenance, leasing, and customer service
• Optimize property performance through data-driven decision-making and strategic planning
• Ensure all properties adhere to safety regulations and industry standards
• Implement and maintain robust safety protocols across the portfolio
• Conduct regular safety audits and address any issues promptly
• Develop and execute targeted marketing strategies to attract and retain tenants
• Optimise sales funnels and implement strategies to improve conversion rates
• Analyse market trends to accurately price rental properties and maximize revenue
• Inspire and lead a team of property managers, maintenance staff, and leasing agents
• Provide mentorship, training, and professional development opportunities
• Foster a culture of excellence, innovation, and customer-centricity
• Manage budgets, forecast financial performance, and identify cost-saving opportunities
• Produce comprehensive reports on portfolio performance, including occupancy rates, rental income, and arrears
• Present financial insights and recommendations to senior management

Qualifications and Experience:

• Strong understanding of the UK BTR market, trends, and best practices
• Excellent leadership and team management skills
• Proficiency in financial analysis and budget management
• Strong analytical and problem-solving abilities
• Outstanding communication and interpersonal skills
• Relevant degree in Real Estate, Business Management, or related field
• Professional certifications in property management (e.g., IRPM, ARLA) are advantageous

If you are a dynamic leader with a passion for the Build-to-Rent sector and a track record of delivering exceptional results, we would appreciate the opportunity to discuss the further with you.