Property Claims Handler

The Role: Property Claims Handler

Are you passionate about delivering an excellent service and want a new challenge?

Is flexible work/life balance important to you?

We now have an opportunity for a talented Property Claims Handler (Adjusting Executive) to join a highly successful Domestic Major Loss team in London.

The adjusters in the team utilise their renowned expertise on domestic claims of significant value and complexity.

The Adjusting Executive role is a technical assistant role, designed to support their work throughout the handling of these claims.

We require a Adjusting Executive to work on a one to one basis with one of the adjusters, to ensure we can continue to deliver service and handling at the very highest level.

You will have the following skills:

• The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim
• Have first class communication skills, both written and verbal
• Competent IT skills, and the capability to maintain electronic files to a high auditable standard, including preparation of claim documentation as required, and as agreed with the adjuster(s)
• A willingness to liaise and build effective working relationships with other internal product lines/departments as required.
• Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate
• Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claims handling philosophy
• Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc. as directed
• Accurate daily time recording, delivering a high proportion of chargeable hours demonstrating technical competence

Benefits:

• Structured programmes with clear timescales & transparent career pathways
• Fully supported professional qualifications with rewards
• Truly flexible working
• Competitive salary
• Employee assistance programme for employee wellbeing
• Life assurance
• Group Income Protection
• Private healthcare plan (including pre-existing conditions)
• A Self Invested Personal Pension Scheme
• Annual leave allowance of 25 days + public holidays
• Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

This is a great opportunity for those who are motivated by the variety of claims work as well as the opportunity to partner with the Domestic Major Loss Adjusters

Apply now for more information.