Internal Sales Coordinator

Are you a dynamic and organised internal Sales Coordinator seeking your next career opportunity? Come and join us, who knows where our journey may take you

We are currently looking for an internal Sales Coordinator to join our Sales Team on a perm contract for our Ultra Tile brand Monday to Friday 09:00 - 17:30pm at our state of the art manufacturing facility in Tamworth. This is an exciting opportunity to contribute to our company's continued growth.

A specialist in the manufacture and distribution of cement and bitumen-based products to the world markets for over 40 years here at Instarmac we pride ourselves on our open communication.

We have a strong family feel and work ethos where everyone is valued and rewarded for what they do. Our prestigious awards, which include Great Place to Work and Sunday Times Top 100 Best Companies, are in recognition of our strong leadership, outstanding employee engagement and benefits and excellent wellbeing initiatives.

Our company values Work Hard, Have Fun, Make a Difference are what guide us, make us who we are and show what we stand for.

We offer a competitive starting salary and other fantastic benefits which include:

• Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.
• Target bonus (Based on Brand and Individual achievement)
• Up to 29 days annual leave
• 5-7.5% pension contribution
• Private medical cover
• Life Cover & Income Protection
• Dental cover plan
• Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
• Charity events, match funding and volunteering opportunities
• An extensive EAP suite to support health and financialwellbeing
• Retail discounts and savings

How you will make the difference:

As our internal Sales Coordinator you willwork in partnership with a portfolio of customersproviding exceptionalconsultative insights(of the account history andpurchasingtrends)toanticipate specificcustomer needsand increase sales. You will enhance the customer experienceand support their businessby proactivelyidentifyingopportunities forup-selling and cross-selling.

Responsibilities

• Contribute towards company targets by way of meeting and/or exceeding setsalestargets as an individual and contributing to the teams.

• Manage a portfolio of accounts to achieve long-term success by developing positive relationships with customers. Act asa consultative partner toanticipatecustomers current and future needsto generate orders.

• Follow up samples and quotations, converting these to sales.

• Ensure accounts are constantly aware of active promotions available, follow up and generate new business through own initiative, socialmediaand marketing activityto increase sales.

• Resolve conflicts, takeownershipandprovidesolutions to customersin a timely manner.

• Managea dedicatedArea Sales Managers diary; ensuring customers are visited on a regular basis.

• Use internal tools andsystems,to manage the day to day running of your data, ensure systems aremaintainedandupdated at all times.

• Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production.

• Create KPI and tracker reports as required by business.

• Undertakes dutiesin accordance withall relevant management systems and controls.

• Suggest actions to improve sales performance andidentifyopportunities for personal growth in orderto promote products with greater understanding and confidence

• Undertakes dutiesin accordance withall relevant management systems and controls.

What you will need:

• Provenexperience of working in an internal Sales Coordinatorrole
• Ability to deliver excellentconsultative advice to improve thecustomer experienceand their businessto generate sales
• Excellent interpersonal skills and rapport building skills.Ability to translate customer account history into opportunities to up-sell and cross-sell.
• Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular)
• Problem solvingwith a positive and proactiveattitude
• Excellent attention to detail, particularly relating to data entry
• Committed to ongoing learning / training to build knowledge and understanding
• Excellent negotiation and communication skills
• Ability to deliver projects and answer enquiries on time

We have come a long way since our humble beginning, but our journey is far from over. If this sounds like you do get in touch.

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Location: Dordon, GB

Posted Date: 10/5/2024