Branch Operations Manager - Building Supplies

Interaction Recruitment are recruiting for an experienced Branch Operations Manager to join their busy client in Croydon. The successful candidate will come from a Building Supplies / Builders Merchant background and will have a worked within a Branch Operations Manager, Assistant Branch Manager or Warehouse / Transport Manager role previously.

Salary: £35k to £40k per annum (DOE)

The working hours are: Monday to Friday 06:30am to 4:30pm & 1 Saturday on 1 off 07:00am to 11:00am

This role involves:

• Maintaining and building positive working relationships with customers and staff.
• Provide coaching, leadership and motivation of all team members
• Ensure branch compliance with health and safety, environmental and quality management systems and legislation
• Strictly adhere to the company's health and safety initiative and assist the Branch Manager in providing a safe working environment for all staff, customers and visitors alike
• Ensure the branch team work closely to adhere to all operational objectives and requirements as set by Branch Manager and company.
• Monitor staff absences and time keeping - whilst helping provide staff welfare, clothing and PPE
• Ensure any incident reporting is updated in line with company procedures.
• Engender a culture within the branch setting the highest standards of business ethics, environmentally responsible behaviour and compliance with corporate requirements
• Be familiar with ALL roles within the branch to provide adhoc support with any part of the business, including working on the trade counter, loading customers, managing transport and admin support
• Any other reasonable duties within the individual's capabilities
• Working to agreed KPIs to ensure results in terms of health and safety compliance
• Manage and improve all operational procedures

To be considered for this role you must have:

• Previously worked within a Branch Operations Manager, ABM or Transport / Yard Manager role within a building supplies business
• Sales and customer service experience
• A good understanding of Building Supplies industry
• Strong negotiation / influencing skills
• A Full UK Driving Licence
• The ability to forge and maintain strong working relationships with all stakeholders
• Good literacy and numeracy skills
• IT skills – able to use Microsoft Office packages and database software
• Experience of working towards a budget / sales targets
• Previous experience of team leadership
• Previous knowledge of P&L account (preferable)
• Counterbalance FLT license (preferable)

If you're interested in this role and would like more information then please contact Jack Ibbotson in our Watford office on or

Branch Operations Manager / Building Supplies / Builders Merchant / Warehouse Manager / Yard Manager / Transport Manager / Trade Counter Manager / ABM / Assistant Branch Manager

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