Verto People

Service Manager

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Job Location

Ford, United Kingdom

Job Description

Service Manager / Service Operations Manager / Engineering Manager required to join a market leading engineering manufacturer.

The successful Service Manager / Service Operations Manager / Engineering Manager will lead and supervise a team of service engineers and various engineering departments in the waste water treatment sector ensuring their performance aligns with company standards and customer expectation ensuring compliance with EHS protocols within the service environment.

The Service Manager / Service Operations Manager / Engineering Manager will ideally have experience in service management within engineering and a deep understanding of engineering principles and service operations to lead the service department. Experience managing Field Service Engineers would be highly advantageous.

Package

£38,000-£45,000 depending on experience
25 days holiday plus bank holidays
Pension contribution
Medical cash
Additional BenefitsService Manager / Engineering Manager / Service Operations Manager role

Lead and supervise service engineers and engineering teams specialising on waste water solutions, ensuring performance aligns with company standards and customer expectations.
Ensure compliance with EHS protocols, driving continuous improvement and industry leadership.
Manage a team specializing in various wastewater products and solutions.
Oversee financials including revenue, expenses, inventory, and assets to maintain a successful P&L in the wastewater treatment sector.
Drive recurring revenue through customer-focused service solutions that enhance loyalty and retention.
Liaise with various engineering departments
Office-based near Aylesbury daily.Service Manager / Engineering Manager / Service Operations Manager requirements

Experience as a Service/Operations Manager, Engineering Manager, or similar role in engineering.
Proven track record managing Field Service Engineers or On site service technicians in engineering.
Strong knowledge of service management and engineering principles to lead service teams effectively.
Excellent communication skills, able to collaborate with cross-functional teams and convey technical info to non-technical stakeholders.
Technical Mechanical or Electrical Engineering degree, HND/HNC or equivbalent would be advantageous
Proficient in IT systems, CRM software, and service management platforms.
Office-based near Aylesbury daily

Location: Ford, GB

Posted Date: 10/5/2024
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Contact Information

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Verto People

Posted

October 5, 2024
UID: 4878417642

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