PR Manager - 12 month FTC

Full / part time: Full time (maternity cover)

Business area: Brand & Communications

Location: Uxbridge with flexibility to work from home

A bit about giffgaff

Do you want to join a telecoms company that’s up to good? At giffgaff we do mobile differently. We call out the bad and find a better way. We’re laser-focused on flexibility, value and mutual good.

And we’re so proud to be a certified B Corp. This means we've joined a network of more than 2,000 UK companies, who want to make a positive impact on people and the planet. Working at giffgaff is something you could be proud of too.

You’ll get the best of both worlds, the energy and fast pace of giffgaff, plus all the benefits that come with being part of our parent company, Virgin Media O2.

Our business model is unique. We work with our members (our customers) to understand their needs in all areas of the business. We love this highly collaborative approach. Over the past few years our member base has grown steadily, and we’re still going. We’re always looking to acquire new members, and to do that we need the best people in our team.

Our bright and modern gaff is in Uxbridge, in leafy West London. But if commuting isn’t your favourite, most of our roles can be hybrid or work from home, or anywhere in between. If you like coming in, you’ll always find some office buddies. And if you like big occasions, we really bring the office to life monthly for our themed culture days. Plus all our giffgaffers come together at our legendary giffgaff summer, birthday and Christmas celebrations.

The role

We’re looking for a versatile PR Manager to join the PR and Internal Comms team. The role will provide opportunities to lead impactful and creative work, showcasing all the great things giffgaff has to offer. Working closely with the Head of PR and Comms, you’ll be responsible for helping to craft engaging consumer PR campaigns, running the press office and helping with reputation management.

Some of the great things you’ll get up to:

• Help develop and own the PR strategy
• Create killer proactive and reactive campaigns and BAU activity
• Manage the press office, responding to media enquiries and forging key relationships with press
• Own measurement and reporting against business objectives
• Point of contact for issues and crisis management
• Integrate with key stakeholders across the business with a keen eye for finding a story
• Day-to-day management of our PR agency
• Help manage the annual PR budget

Who you are:

• Solid media relations/PR experience, from either an agency or in-house background
• Understand the UK media and have experience dealing directly with the press (including national, consumer and trade)
• Creative flair with a finger on the pulse, with a passion for the news and landing quality coverage
• Experience in drafting press materials including press releases, media alerts, spokesperson briefings, quotes/statements
• Strong interpersonal skills to build relationships with journalists and key internal stakeholders
• Someone that loves getting under the skin of data and knows how to show channel effectiveness
• Growth mindset, willing and able to take on new challenges

Our commitment to equity, diversity and inclusion

At giffgaff we want to challenge the old way of doing things. People, and the way they work, define our culture and we encourage everyone to bring their whole selves to the gaff. That's why we believe in creating an equitable, fairer, more inclusive business that champions different ideas and perspectives. We may be sort-of-small but we're big on that caring, sharing thing & strive to create a supportive culture.

As a lean organisation, our team is built of a diverse, spirited range of people who are multi-skilled, highly motivated and flexible.

In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits. We believe that hard work should be supported and recognised.

If this sounds like you, we’d love to hear from you.

If you’ve got any burning questions or require reasonable adjustments to support you through the recruitment process, please drop the recruiter a note. Thanks for your patience in the meantime and for showing an interest in joining the giffgaff family.